It Starts with a Hearing Test and Consultation Session

If you are concerned about your hearing, including hearing loss or hearing degradation, the clinicians at NexGen Hearing are here to help. The first step is to book a free, no-obligation hearing check and hearing aid consultation at a conveniently located NexGen Hearing clinic in BC nearest you. One of our BC provincially Registered Audiologists or Registered Hearing Instrument Practitioners (RHIP) will meet with you, provide a professional hearing test and assessment, then discuss your hearing needs, goals and options with you. Should you be a candidate for hearing aids, a NexGen hearing specialist will advise you on the hearing aid device(s) most suitable for your level of hearing loss as well as for your hearing goals.

We don’t offer cookie-cutter advice for hearing aids at NexGen Hearing clinics. In some cases, your hearing may be within acceptable levels and we’ll advise to monitor and return at some point in the future. In other cases, we’ll continue the process by recommending hearing aid(s) and completing your hearing aid purchase. But it doesn’t stop there – read on to find out more.

Ear Canal Model
Audiologist showing a patient hearing tools


Hearing Aid Fittings and Post-Fitting Follow-Up

When you purchase a hearing device or set of hearing aids at one of our NexGen Hearing clinics in BC, it’s not a transactional thing that ends when your card is swiped. Rather, we look for long-term relationships with our hearing clientele. That starts with the hearing consultation and purchase and continues with the preliminary hearing aid fitting, adjustment and post-fitting follow-ups. We want to make sure that you are getting not only the best hearing aid technology but the right hearing aid for you – and one that fits your lifestyle. When you are good to go with your comfortable and well-performing hearing aid, we are always here to support your hearing aid needs in the future. 

Should you need hearing aid adjustment, hearing aid repair or a follow-up hearing check down the road, count on the friendly, caring experts at NexGen Hearing centres. To find out more, scroll down to find a NexGen Hearing clinic in BC near you, then book your appointment with one of our hearing specialists.


What To Expect At your Hearing Aid Consultation and Fitting

If you’re currently researching for your first hearing aid, you might not know what to expect for your first consultation or hearing aid fitting appointment. Each hearing aid specialist might do things slightly differently, however, you can expect overall to go through the following process:

  • The hearing aid consultation will be the first step during this process. During your consultation, you can expect to go through your history of hearing loss, lifestyle habits, and you will likely participate in a hearing test as well. This will help determine what type of hearing aid will work best for you.
  • The hearing test will be a series of sounds played by your clinician at different volume levels to see where your hearing level is at. 
  • A device will be ordered based on your hearing ability, lifestyle, and budget. Once you’ve decided on a device that works for you, it will be ordered and a fitting appointment will be scheduled.
  • During your fitting appointment, you will be able to wear the hearing aid to make sure it fits snugly in your ear and that things work properly. This is where you will be able to play around with different sound levels to find what works best for you. During this same appointment, you can expect the hearing specialist to go over how to use your hearing aid in day-to-day life. This can include how to put them in, how to remove them, and care tips.
man getting his hearing aid fitted at his hearing aid fitting appointment


Learn More about the Possible Causes of Hearing Loss

Construction working posing

Occupational Hearing Loss​

Every day in workplaces in Canada, workers are
exposed to levels of noise which can cause
permanent hearing damage.
Learn More

Hearing check-up

Hearing Loss Solutions

NexGen Hearing clinics in BC specialize
in assessing hearing loss and finding
Learn More


Frequently Asked Questions

The timeline can vary somewhat from one manufacturer of hearing aids to another, and it can also depend on current inventory and wait times, etc. When you are ready to make your hearing aid purchase, one of our NexGen Hearing specialists will advise the approximate timeline to get your hearing aid(s) as well as building in time for fitting and adjustment.
When you visit the BC NexGen Hearing centre near you and speak with one of our hearing specialists, she or he will advise on the hearing aid or hearing devices that will work best for your specific hearing needs and goals. We stand by all the hearing aid manufacturers and brands offered at NexGen Hearing centres, but we don’t necessarily have a preference for one – it really depends on your situation and how we can best help you hear better.
The hearing aid specialists at NexGen Hearing clinics in BC want you to feel comfortable and be happy about hearing the sounds of your world. When the hearing aid or hearing devices first come into the clinic from the manufacturer, we will meet with you for fitting and make adjustments as needed. Should you at any point feel less than comfortable with your hearing aid(s), don’t hesitate to get in touch with a NexGen Hearing clinician or hearing aid specialist so that we can help you get a better fit for your hearing device(s).
At NexGen Hearing, we are proud to offer a 90-day trial period for your new hearing aids, with no money down for 21 days. If you are not satisfied with your purchase at the end of this trial, 100% of your money will be refunded.

Our audiologists and hearing instrument practitioners consider a number of factors before recommending a hearing aid. It all starts with the results of the hearing test. This will tell us the type and severity of hearing loss a patient is experiencing. Then, they take time to get to know the patient. They will ask for details regarding the patient’s lifestyle, the types of noise they are exposed to, and situations where their impaired hearing is causing issues for them. Using the information they are given, and the results of the hearing test, our clinic staff will be able to present multiple options for a hearing aid that will work for the type and severity of hearing loss, as well as fit the lifestyle of the patient.

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