KEEPING YOU SAFE IN OUR CLINICS

WorkSafeBC COVID-19
Safety Plan

Your health and safety and that of our employees is our top priority, we continue to monitor the situation in our clinics.

Each location has a unique WorkSafeBC COVID-19 Safety Plan binder, and digital documentation is available at each location on request by a health and safety or WorkSafeBC officer.

NEXGEN HEARING

Our Commitment to Care for Clients and Staff

protective

Protective
Gear

Protective
Gear

Counter shields, personal protective equipment worn by staff, face masks are required to be worn during your visit. Hand sanitization station for use on entry and when leaving the clinic.
reduced-capacity

Reduced
Capacity

Reduced
Capacity

Extra time added between booked appointments for sanitization of all high touch points and medical equipment. Waiting room area layout to allow for physical distancing.
screening

Phone
Screening

Phone
Screening

All appointments are pre-screened for Covid-19 symptoms.


contactless

Contactless
Drop-off

Contactless
Drop-off

Contactless drop-off is available for minor repairs for hearing aids at most locations. Call your local clinic to book your drop-off appointment.
Learn More
supplies

Hearing Aid
Supplies

Hearing Aid
Supplies

If you require hearing aid supplies such as batteries or domes, call your local clinic directly to arrange for delivery/shipping.
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remote-care

Remote
Care

Remote
Care

Depending on your device our clinicians may offer remote care – please ask for details at your local clinic to see what how they can assist you.
Learn More