COVID-19 Response
Our locations are equipped to adhere with COVID-19 safety protocols, and we are actively following PHO updates. We are accepting appointments, but walk-ins at this time are not permitted.
KEEPING YOU SAFE IN OUR CLINICS
WorkSafeBC COVID-19
Safety Plan
Your health and safety and that of our employees is our top priority, we continue to monitor the situation in our clinics.
Each location has a unique WorkSafeBC COVID-19 Safety Plan binder, and digital documentation is available at each location on request by a health and safety or WorkSafeBC officer.
NEXGEN HEARING
Our Commitment to Care for Clients and Staff
Protective
Gear
Protective
Gear
Counter shields, personal protective equipment worn by staff, face masks are required to be worn during your visit. Hand sanitization station for use on entry and when leaving the clinic.
Reduced
Capacity
Reduced
Capacity
Extra time added between booked appointments for sanitization of all high touch points and medical equipment. Waiting room area layout to allow for physical distancing.
Phone
Screening
Phone
Screening
All appointments are pre-screened for Covid-19 symptoms.
Contactless
Drop-off
Contactless
Drop-off
Contactless drop-off is available for minor repairs for hearing aids at most locations. Call your local clinic to book your drop-off appointment.
Learn More
Hearing Aid
Supplies
Hearing Aid
Supplies
If you require hearing aid supplies such as batteries or domes, call your local clinic directly to arrange for delivery/shipping.
Learn More
Remote
Care
Remote
Care
Depending on your device our clinicians may offer remote care – please ask for details at your local clinic to see what how they can assist you.
Learn More
We would love to
hear from you!
Whatever it is you need to know about hearing loss, hearing
assessment or hearing devices the professionals at NexGen Hearing
have the answers. Send us your contact information and we’ll be in
touch. Remember, there’s never any obligation and you’ll never be
pressured to make a purchase! We’re here to help!
assessment or hearing devices the professionals at NexGen Hearing
have the answers. Send us your contact information and we’ll be in
touch. Remember, there’s never any obligation and you’ll never be
pressured to make a purchase! We’re here to help!
Head Office
201 – 4500 West Saanich Rd.
Victoria, British Columbia
Canada, V8Z 3G2