White Rock Uptown
Hearing Clinic
The NexGen Hearing team in White Rock Uptown welcomes you
to our hearing clinic. Find out more about us.
YOUR LOCAL NEXGEN HEARING TEAM
White Rock Uptown
Hearing Clinic
The White Rock Uptown NexGen Hearing Clinic is a full service and part-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss that is impacting their quality of life. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. Different types of hearing conditions require different hearing aids to improve hearing. A hearing test at the White Rock Uptown NexGen Hearing Clinic can determine the nature and degree of your hearing loss.
Our audiologist and RHIP will discuss the results of your hearing test with you and provide you with a hearing aid that fits your specific needs. We offer free hearing tests at our clinic, and all of our hearing aids are covered by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. That way, you are guaranteed to get the best value on your purchase.
Every day, we focus on our commitment to quality customer service. Therefore, you can expect us to deliver the highest level of professional hearing aid care. We strive to build strong relationships and foster trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the White Rock Uptown NexGen Hearing Clinic we are delighted to be a part of this vibrant community. We look forward to meeting all of your hearing care needs!
CUTTING-EDGE HEARING AIDS
Which Hearing Device Is Right for You?
BTE: Behind the Ear
BTE: Behind the Ear
CIC: Completely in Canal
CIC: Completely in Canal
Extended Wear
Extended Wear
IIC: Invisible in Canal
IIC: Invisible in Canal
Mini-Canal
Mini-Canal
ITC: In the Canal
ITC: In the Canal
RIC: Receiver in Canal
RIC: Receiver in Canal
OUR NEXGEN HEARING SERVICES
White Rock Uptown
Audiologist Services
Life can be full of challenges, and for many Canadians hearing loss is a major one. Whether it is severe hearing loss impacting your ability to hear clearly at work, or being unable to get a good night’s sleep because of the constant ringing of tinnitus, we understand how important your hearing health is.
No matter your situation, the knowledge of a qualified audiologist or RHIP is important to provide an accurate hearing test so they can find the best hearing aid to suit your hearing problems. Our team at the White Rock & South Surrey NexGen Hearing clinic located on 32nd Avenue is passionate about providing the highest quality hearing aid care to all of our patients. Reach out to us to book your free hearing test today, and get back to hearing all of the amazing sounds of our city!
NEXGEN HEARING
Visit Our Hearing Clinic
White Rock Uptown
15157 Roper Ave
White Rock, BC V4B 5C9
Tuesday – Friday 09:00 AM – 12:00 PM, 12:30 PM – 04:30 PM, Thursday, 10:30 AM – 12:00 PM, 12:30 PM – 04:30 PM, Monday Closed, Wednesday Closed, Saturday Closed, Sunday Closed
Notice: By Appointment Only – COVID-19 Protocols in Place
WHITE ROCK UPTOWN NEXGEN HEARING
Meet Your Local Hearing Professional
Melissa Taylor
B.SC., M.SC., RAUD, RHIP
Melissa is a co-owner of NexGen Hearing in White Rock and has over 12 years of experience as an Audiologist. Melissa’s extensive training and experience originated in the UK, earning a Bachelor’s degree in Audiology from the University of Bristol, and a Masters in Audiology from the University of Manchester. Melissa achieved industry recognition by earning the UK’s Audiologist of the Year Award in 2016. She is qualified to assess both adults and pediatric patients and is trained in cerumen management (ear wax removal).
Adam Medeiros
RHIP
Adam is a Registered Hearing Instrument Practitioner and co-owner of the NexGen Hearing clinics in White Rock and South Surrey. In 2015, Adam was drawn to NexGen Hearing by the company’s core values of integrity, customer care and quality service. Working in the hospitality industry for 14 years, Adam learned that an emphasis on customer service is paramount for any successful business. As a resident of the South Surrey community, Adam volunteers for the Sunnyside Acres Heritage Society, and serves on the board of directors for the Seniors Come Share Society – two organizations working to enrich the quality of live for seniors living in the Peninsula.
Maria Hicker
CUSTOMER CARE REPRESENTATIVE
Maria Hicker is a well respected and experienced Customer Care Representative, specialising in high standards of quality care and clinic efficiency. Originating from Germany, Maria moved to Canada with her family over 10 years ago and has been working in health care ever since.
WHITE ROCK UPTOWN NexGen Hearing
White Rock Uptown Client Reviews
5.0
★★★★★ (11 Reviews)
Sean C
I cannot say enough about how great Adam was. We is extremely professional and went above and beyond to ensure that I understood my test results and what my next steps should be. He is amazing!!!! Highly recommended!!!!
Gale S
Adam tested my hearing at the NexGen Hearing White Rock a few months ago. He really took the time to explain all the processes of the inner ear, how we hear, and how I can protect my residual hearing. A friendly experience overall.
Diana B
I highly reccommend NexGen Hearing in White Rock and Adam Medeiros in particular. His professionalism, care, concern and attention to detail is top notch. I really appreciated his taking the time to ensure I purchased the right hearing aid and provided the best adjustments for my hearing needs. I also appreciate the exceptional service provided by Adam and NexGen. Thank you.
NEXGEN HEARING
Explore Our Hearing Health Services
Free Hearing
Test
Free Hearing
Test
clinic in BC for a free, no-obligation
hearing check.
Consultation, Sales
and Fitting
Consultation, Sales and Fitting
hearing aid and get it custom-fitted.
Service
and Repair
Service
and Repair
service, support or upgrades for your hearing aid.
Tinnitus Diagnosis
and Support
Tinnitus Diagnosis
and Support
the symptoms of tinnitus and providing
treatment.
Employment
Hearing Test
Employment
Hearing Test
trusted team of professionals
at NexGen Hearing clinics.
View all of our
hearing services
View All Services
ANSWERS ABOUT HEARING AIDS AND MORE
Frequently Asked Questions
If your hearing aid is making a whistling noise, then you are hearing feedback in your device. Sound that was supposed to go into your ear canal has escaped the ear instead and been picked up by the hearing instrument’s microphone. The sound then becomes reamplified and put out of the speaker.
This can happen when the hearing aid does not fit properly. If you are experiencing a whistling noise in your hearing device, come see us at our clinic so we can have your hearing aid refitted.
- Store batteries at normal room temperature.
- Wash your hands before changing batteries to keep oil and dirt from causing damage to the battery or clogging up the air pores.
- Leave the battery compartment in your hearing aid open at night to let moisture escape.
- Use a hearing aid storage container or dehumidifier.
- Check the expiration date on the package before you purchase new batteries. Try and purchase batteries with an expiry date that is a year in the future or further.
- Do not remove the protective seal on the battery until you’re ready to use it. Once the seal is removed, the battery begins to lose charge.
- Use rechargeable batteries. Our clinic staff would be happy to help you find a rechargeable option for your device.
You do not need a referral from your family doctor to see an audiologist. If you suspect you are experiencing symptoms of hearing loss, it certainly is a good idea to discuss this with your doctor. However, you don’t need them to refer you to us in order to have your hearing tested.
If you believe your are experiencing hearing loss, don’t wait to see your doctor. Get in touch with us today for a free hearing test.
At our clinic, we use the pure-tone audiometry test which involves you sitting in a soundproof room while wearing headphones and pressing a button every time you hear a sound. This is a short and painless test that usually lasts about 15 minutes.
- Smoking (studies show that smokers experience more hearing loss than non-smokers)
- Genetics
- Medical Conditions
- Medications
- Sickness
- Repeated Exposure to Loud Noises
