Victoria Westshore
Hearing Clinic
The NexGen Hearing team in Victoria Westshore welcomes you to our hearing clinic. Find out more about us.
YOUR LOCAL NEXGEN HEARING TEAM
Victoria Westshore
Hearing Clinic
The Victoria Westshore NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Our ultimate goal is to help our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss that is impacting their quality of life. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at the Victoria Westshore NexGen Hearing clinic can determine the nature and degree of your hearing loss. Based on the results of your hearing test, our team of RHIPs can provide you with a hearing aid that will suit your specific needs. Hearing tests at our clinic are 100% free. All of our hearing aids are covered by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We will also price match any valid competitor quote or advertised price on the same make and model of hearing instrument, so you’re guaranteed to receive the best value at our NexGen Hearing Clinic. You can expect us to deliver the highest level of professional hearing aid care from the moment you walk in the door. We pride ourselves on building strong relationships and fostering trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Victoria Westshore NexGen Hearing Clinic, we are delighted to be a part of this vibrant community, and look forward to meeting you!
CUTTING-EDGE HEARING AIDS
Which Hearing Device Is Right for You?
BTE: Behind the Ear
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CIC: Completely in
Canal
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Extended Wear
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IIC: Invisible in Canal
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Mini-Canal
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ITC: In the Canal
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RIC: Receiver in Canal
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OUR NEXGEN HEARING SERVICES
Victoria Westshore Hearing Services & Hearing Tests
If you are experiencing hearing loss, know that you are not alone. Millions of Canadians each year experience some form of hearing loss, ranging from mild tinnitus to severe hearing loss. You might have noticed constant ringing or buzzing in your ears, or now strain to hear friends speak in a crowded room. Whatever your specific symptoms, NexGen hearing is here to help you achieve your hearing goals.
Hearing tests help our qualified audiologists or RHIPs determine your level of hearing loss and fine-tune any hearing aids you might need. Our team at the Victoria Westshore NexGen Hearing clinic located on Merchant Way is passionate about providing the highest quality hearing aid care to all of our patients. Get in touch with us today to book a free hearing test today, and get back to hearing the fantastic sounds of our city!
NEXGEN HEARING
Visit Our Hearing Clinic
Victoria Westshore
#112 – 3022 Merchant Way
Victoria, BC V9B 0X1
Mon, Tues, Wed, Thur, Fri: 9:30 AM – 5:00 PM, Sat: Closed, Sun: Closed
Notice: By Appointment Only – COVID-19 Protocols in Place
VICTORIA WESTSHORE NEXGEN HEARING
Meet Your Local Hearing Professional
Susan Regimbal
RHIP
Sue is a partner of the NexGen Hearing Westshore and NexGen Hearing Sooke clinics. She obtained her professional accreditation at Grant MacEwan University in 2000 as a Hearing Instrument Practitioner. She has served on the Board for the Hearing Instrument Practitioners Society of British Columbia for fifteen years.
Madison Schieve
RHIP
Madison was born in Edmonton and grew up in the small northern town of Slave Lake, AB. Madison earned her diploma as a Hearing Instrument Practitioner from Douglas College in Coquitlam, BC. Her passion for hearing health care allows her to build relationships with clients to make a positive impact in their lives. Madison enjoys camping, hiking, fishing and everything the outdoors has to offer. Her creative talents have resulted in accolades for some of her finished work.
Victoria Westshore NexGen Hearing
Victoria Westshore Client Reviews
4.6
★★★★★ (13 Reviews)
Jul D
Sue knows what she is doing and works hard to ensure you are satisfied. The front end staff are always pleasant and helpful.
Michel B
I’ve had my hearing aid for almost 2 years now and continue to be grateful for the gift of better hearing! Sue, and staff, were fabulous throughout the process and have been very helpful since with the few glitches I’ve had. Have to say too that I really enjoy the Bluetooth feature.
Joseph M
I got my hearing aids there, excellent staff, excellent service. Dedicated to there customers
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ANSWERS ABOUT HEARING AIDS AND MORE
Frequently Asked Questions
- Avoid loud noises and areas for 16 hours before the test.
- Remove any earwax that may be in your ear canal. Do not use a Q-tip to do this as that will only push earwax deeper into the canal. Let our clinic staff take care of cleaning out your ears for you.
- Let us know if you take or have taken antibiotics that can damage hearing, such as gentamicin.
- Smoking (studies show that smokers experience more hearing loss than non-smokers)
- Genetics
- Medical Conditions
- Medications
- Sickness
- Repeated Exposure to Loud Noises
- Store batteries at normal room temperature.
- Wash your hands before changing batteries to keep oil and dirt from causing damage to the battery or clogging up the air pores.
- Leave the battery compartment in your hearing aid open at night to let moisture escape.
- Use a hearing aid storage container or dehumidifier.
- Check the expiration date on the package before you purchase new batteries. Try and purchase batteries with an expiry date that is a year in the future or further.
- Do not remove the protective seal on the battery until you’re ready to use it. Once the seal is removed, the battery begins to lose charge.
- Use rechargeable batteries. Our clinic staff would be happy to help you find a rechargeable option for your device.
Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the technology level in each device. Affordable hearing aids and the more expensive options come with different features and capabilities.
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You can think of hearing aids as coming in levels of gold, silver, or bronze. If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aid features will give you more benefit.
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NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.
We do perform cerumen management at a small number of our NexGen Hearing clinics, most clinics prefer to provide this service to existing clients only. If you are a new client call ahead to find out which clinic offers cerumen management please call us at 1 (877) 606 6671.
If you have any history of outer ear pathology or ear infections, we recommend you see your family doctor.
NexGen Hearing
360-AfterCare
Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.
NEXGEN HEARING RESOURCES
Learn More About Hearing Aids and Hearing-Related Issues
