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Victoria View Royal
Hearing Clinic

The Victoria View Royal NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Every day, we are helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss that has a serious impact on a person’s quality of life including: sensorineural, conductive or even a mixture of these conditions. A hearing test at the Victoria View Royal NexGen Hearing Clinic can determine the nature and level of your hearing loss.

Our audiologists will walk you through the results of your hearing test and recommend the best hearing aid to suit your needs. A no-obligation hearing screening is free. Our hearing aids are backed by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We will price match any valid competitor quote or advertised price on the same make and model of hearing instrument so you will get the best value on your purchase.

Our commitment to quality customer service means that you can expect us to deliver the highest level of professional hearing aid care at all times. We take pride in building strong and lasting relationships and fostering trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Victoria View Royal NexGen Hearing Clinic, we are delighted to be a part of this vibrant community, and look forward to meeting your hearing care needs!

Victoria View Royal NexGen Hearing Clinic Storefront


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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Audiologist looking in a middle aged man's ear canal


Victoria View Royal Hearing Tests & Audiologist Services

Hearing loss can make certain parts of your life more difficult, no matter its degree. Signs of hearing damage often appear gradually, with signs such as the constant ringing that comes with tinnitus. In other cases full or partial loss of hearing in one or both ears can develop more rapidly. And just as the cause of your hearing loss might be varied, so too is the impact it can have on your daily functioning and enjoyment of life.

No matter your individual situation, the knowledge of a qualified audiologist or RHIP is important to provide an accurate hearing test to find the best hearing aid to suit your hearing problems. Our team at the Victoria View Royal NexGen Hearing clinic located on Helmcken Road is passionate about providing the highest quality hearing aid care to all of our patients. Get in touch with us for your free hearing test today, and get back to hearing all of the amazing sounds that our city has to offer!


Visit Our Hearing Clinic

View Royal

#130 – 29 Helmcken Road

Victoria, BC V8Z 5G5

(778) 433-3911


Mon, Tues, Wed, Thur, Fri: 8:30 AM – 4:30 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

Victoria View Royal Hearing Clinic

How To Find Us

When you arrive at the Eagle Creek Village parking lot it can be tricky to find our Victoria View Royal Hearing Clinic so we wanted to provide you with extra guidance.

From the Eagle Creek Village parking lot, walk down breezeway and turn left and you’ll be steps away from our front door!

Map of NexGen Location at Eagle Creek Village


Meet Your Local Hearing Professional

Michelle Amyot of the Victoria View Royal NexGen Hearing Clinic

Michelle Amyot

Audiologist, RAUD, RHIP

Michelle is a caring, patient, knowledgeable, bilingual (English and French) Audiologist and Hearing Instrument Specialist with over 20 years of experience in the field. She received her master’s degree in Audiology and her Bachelor of Science degree cum laude in Biology at the University of Ottawa.  Michelle is a Tinnitus Care Provider holding a Certificate from the International Hearing Society. 

She understands the importance of hearing and communication in everyday life. She aspires to help you and your family with your hearing loss and/or tinnitus in order to maintain social connections, engage, listen, laugh, and enjoy the sounds that shape your quality of life. In her spare time, Michelle enjoys gardening, photography and hiking the Pacific Trails. She looks forward to meeting you and your family at your next visit.

Rachel Lam the Audiologist at the Victoria View Royal NexGen Hearing Clinic

Rachel Lam

Audiologist, RAUD, RHIP

Rachel enjoys many aspects of being a hearing healthcare professional, especially the ability to help patient’s communication with loved ones and improving their quality of life by hearing the world around them. She is also interested in learning about the advancements in hearing assistive technology and implementing them into the individual needs of each patient. Rachel is a Tinnitus Care Provider holding a Certificate from the International Hearing Society. 
Dealing with a hearing loss can be a big adjustment and change in someone’s life and she looks forward to being a guiding and helpful voice for her patient’s, along with the rest of the team at NexGen Hearing. In her free time, she enjoys spending time with friends, family and soaking in the beautiful surroundings of the West Coast.

Victoria View Royal NexGen Hearing

Victoria View Royal
Client Reviews

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★★★★★ (40 Reviews)

Leann R

6 stars! You will not find a better team anywhere else - the ladies at NexGen are awesome! Pauline, Michelle and Rachel have been so welcoming and made my all my visits incredibly quick and easy! Their customer service, product/service knowledge and overall vibe makes every visit something to look forward to. I ended up enthusiastically referring all of my family and friends to NexGen and they love it too. Thank you ladies!

Scott T

Great experience and lovely staff.

E. David

Pauline and Michelle, working at the Eagle Creek, View Royal NewGen Hearing location, are truly awesome! They provide exceptional customer service, while offering high-quality products! Pauline and Michelle are very friendly, caring, professional and highly competent individuals. Thank you!

Middle Aged Couple looking at a laptop screen together

Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

Sound waves around ear illustration


Explore Our Hearing Health Services


Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
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Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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hearing aid graphic

and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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tinnitus graphic

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
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Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
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Want to Learn More
About All Our Services?

View all of our
hearing services

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Frequently Asked Questions

A no-obligation hearing screening is free at any one of our clinics. This assessment includes the 3-point series of tests that includes measuring air conduction, word discrimination, and checking the eardrum and middle ear system. More comprehensive exams that require reporting such as physician reports, employment requirements or children’s hearing test are exempt from the free hearing test offer, check with your local clinic for rates.

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in terms of battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

Size 10: 3 – 7 days
Size 312: 3 – 10 days
Size 13: 6 – 14 days
Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your local NexGen Hearing aid practitioner for additional details.

There are many signs and symptoms of hearing loss. The signs of hearing loss can differ from person to person depending on the type of hearing loss that they are experiencing. General signs of hearing loss include:
  • Voices sounding muffled or unclear
  • Not being able to tell where a sound is coming from (known as localization)
  • Needing higher volume settings on televisions, stereos and headphones
  • Trouble differentiating between foreground and background noise
If you notice any of these signs in your life, contact our hearing clinic right away to schedule a free hearing test.

You do not need a referral from your family doctor to see an audiologist. If you suspect you are experiencing symptoms of hearing loss, it certainly is a good idea to discuss this with your doctor. However, you don’t need them to refer you to us in order to have your hearing tested.


If you believe your are experiencing hearing loss, don’t wait to see your doctor. Get in touch with us today for a free hearing test.

If your hearing aid is making a whistling noise, then you are hearing feedback in your device. Sound that was supposed to go into your ear canal has escaped the ear instead and been picked up by the hearing instrument’s microphone. The sound then becomes reamplified and put out of the speaker.


This can happen when the hearing aid does not fit properly. If you are experiencing a whistling noise in your hearing device, come see us at our clinic so we can have your hearing aid refitted.

NexGen Hearing

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues