• Send your request and our team will contact you to book your preferred time.

  • Hidden
  • Hidden


Victoria Royal Oak 
Hearing Clinic

At the NexGen Hearing Clinic in the Victoria Royal Oak area, we strive to make every client feel welcome from the minute they walk in the door. We take the time to understand any issue you may be experiencing, and work to provide hearing aid solutions specially designed to help you hear better. After taking our FREE hearing test, our audiologists will explain the results and prescribe a customized hearing aid solution to fit your lifestyle. Our NexGen Hearing Clinic has access to a variety of hearing aid manufacturers, so we can offer you the most advanced technology to suit your needs.

The service doesn’t stop there though. We pride ourselves on being available to answer any questions that may arise, provide adjustments when necessary, as well as deliver exceptional follow up care for the life of the hearing aids. Ultimately, our goal is to improve and enrich the quality of life of our clients who are experiencing any form of hearing loss.

Our hearing clinic is proud to be a part of the Royal Oak community in Victoria and we’re ready to serve you! Contact us today for a free hearing test and take the next step on your journey towards better hearing!Additionally, if you are experiencing Tinnitus, then you have come to the right hearing clinic. Robbyn is the only Tinnitus Retraining Therapy (TRT) Audiologist in Victoria and will implement these principles when treating the condition. TRT combines counselling and low-level sound therapy.

Victoria Royal Oak NexGen Hearing Clinic Storefront


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
Learn More

CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
Learn More

Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
Learn More

IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn More


Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn More

ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn More

RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn More
Middle Aged man sitting with his wife while having his hearing tested


Victoria Royal Oak Audiologist Services & Hearing Care

Just as hearing health issues are varied, so too are the ways in which they can negatively impact your life. Whether you are experiencing that constant ringing that comes with tinnitus, or are suffering hearing loss and struggling to hear family members in crowded rooms, we understand how important it is for you to improve your hearing health.

Regardless of your specific case of hearing loss, our audiologist at our hearing clinic has the knowledge and experience required to provide accurate hearing tests to measure your hearing loss to determine if a hearing aid is necessary, and your options if they are. Our team at the Victoria Royal Oak NexGen Hearing clinic located on West Saanich Rd near Viewmont Avenue is always focused on providing the highest quality hearing aid care to all our patients. Visit us for a free hearing test, and take your next step towards getting back to hearing the amazing sounds our community has to offer!


Visit Our Hearing Clinic

Victoria Royal Oak

#201 – 4500 West Saanich Road

Victoria, BC V8Z 3G2

(250) 590-6569


Mon, Tues, Wed, Fri: 9:00 AM – 5:00 PM, Thur, 9:00 AM – 7:00 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place


Meet Your Local Hearing Professional

Robbyn Brodie the Audiologist at the Victoria Royal Oak NexGen Hearing Clinic

Robbyn Brodie


Robbyn joined NexGen Hearing in 2013 as an Audiologist and Clinic Owner. She initially became interested in hearing after several family members experienced significant hearing loss. She earned her undergrad degree at UBC, and then obtained her master’s degree in Audiology from Dalhousie University. After seeing many troubled tinnitus patients, Robbyn decided to further her education by taking courses in Tinnitus Retraining Therapy, an audiologic treatment encompassing the ear and the brain. Robbyn finds it very gratifying to be able to help improve tinnitus sufferers’ quality of life.

Rachel Lam the RHIP at the Victoria Royal Oak NexGen Hearing Clinic

Rachel Lam


Rachel enjoys many aspects of being a hearing healthcare professional, especially the ability to help patient’s communication with loved ones and improving their quality of life by hearing the world around them. She is also interested in learning about the advancements in hearing assistive technology and implementing them into the individual needs of each patient. Dealing with a hearing loss can be a big adjustment and change in someone’s life and she looks forward to being a guiding and helpful voice for her patient’s, along with the rest of the team at NexGen Hearing. In her free time, she enjoys spending time with friends, family and soaking in the beautiful surroundings of the West Coast.

Shelley Maegaard of the Victoria Royal Oak NexGen Hearing Clinic

Shelley Maegaard


Shelley absolutely loves working at NexGen Hearing where they make her feel like family. She has never worked at another company that strives to fulfill and accommodate their clients with the same passion! NexGen Hearing’s excellence and compassion are the absolute best, which encouraged Shelley to join the team and always go that extra mile to accommodate our clients whenever and however possible. Shelley started her journey in September 2018 and believes that this was the best move of her life/career! She feels like it is an honour to work with Robbyn Brodie every day.

Victoria Royal Oak NexGen Hearing

Victoria Royal Oak
Client Reviews

Google Logo


★★★★★ (26 Reviews)

Jule A

My Dad recommended Robbyn at Nex Gen Royal Oak and he was right she is awesome !! I was pretty nervous getting my first pair of hearing aids but Robbyn's patience and kindness made it a really comfortable process, from testing to adjusting the hearing aids to my specific needs. Having had such a great experience I've now just purchased my second set of hearing aids. Shelley always greets you with a smile and is great at helping answer any questions ! I'm happy to continue to recommend Robbyn and Nex Gen Royal Oak for hearing tests and purchasing hearing aids , really wonderful service.

Catherine M

I've been so pleased with the assistance I've received at NexGen Royal Oak! Robbyn's expertise and patience exceed any that I've encountered before, and I'm impressed by the positive difference I've experienced in my hearing. Thank you!

Nancy C

Although I was a little nervous at first after my hearing test, I truly felt relaxed and in good hands by the end of my first appointment. Robin was very professional, caring and extremely knowledgeable. She designed my hearing aids to correct background and voice sounds perfectly. I now feel more balanced with my hearing aids and comfortable in crowds. I highly recommend NEX GEN HEARING (Royal Oak).

Middle Aged Couple looking at a laptop screen together

Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

Sound waves around ear illustration


Explore Our Hearing Health Services


Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
Learn More

Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
Learn More
hearing aid graphic

and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
Learn More
tinnitus graphic

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
Learn More

Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
Learn More

Want to Learn More
About All Our Services?

View all of our
hearing services

View All Services


Frequently Asked Questions

A no-obligation hearing screening is free at any one of our clinics. This assessment includes the 3-point series of tests that includes measuring air conduction, word discrimination, and checking the eardrum and middle ear system. More comprehensive exams that require reporting such as physician reports, employment requirements or children’s hearing test are exempt from the free hearing test offer, check with your local clinic for rates.

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in terms of battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

Size 10: 3 – 7 days
Size 312: 3 – 10 days
Size 13: 6 – 14 days
Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your local NexGen Hearing aid practitioner for additional details.

There are many signs and symptoms of hearing loss. The signs of hearing loss can differ from person to person depending on the type of hearing loss that they are experiencing. General signs of hearing loss include:
  • Voices sounding muffled or unclear
  • Not being able to tell where a sound is coming from (known as localization)
  • Needing higher volume settings on televisions, stereos and headphones
  • Trouble differentiating between foreground and background noise
If you notice any of these signs in your life, contact our hearing clinic right away to schedule a free hearing test.

You do not need a referral from your family doctor to see an audiologist. If you suspect you are experiencing symptoms of hearing loss, it certainly is a good idea to discuss this with your doctor. However, you don’t need them to refer you to us in order to have your hearing tested.


If you believe your are experiencing hearing loss, don’t wait to see your doctor. Get in touch with us today for a free hearing test.

If your hearing aid is making a whistling noise, then you are hearing feedback in your device. Sound that was supposed to go into your ear canal has escaped the ear instead and been picked up by the hearing instrument’s microphone. The sound then becomes reamplified and put out of the speaker.


This can happen when the hearing aid does not fit properly. If you are experiencing a whistling noise in your hearing device, come see us at our clinic so we can have your hearing aid refitted.

NexGen Hearing

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues