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Victoria Oak Bay
Hearing Clinic

The Victoria Oak Bay NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Our mission is to help our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss every day. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions that impacts a person’s quality of life. A hearing test at the Victoria Oak Bay NexGen Hearing Clinic can determine the nature and degree of your hearing loss.

Our team of RHIP’s will sit down with you and go over your hearing test results. They will recommend options for a hearing aid that will suit your needs. We offer free hearing tests at our clinic. All of our hearing aid products are backed by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We will price match any valid competitor quote or advertised price on the same make and model of hearing instrument for maximum value on your purchase.

With our commitment to customer service, you can expect us to deliver the highest level of professional hearing aid care at all times. We pride ourselves on building strong relationships and fostering trust with all our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the NexGen Hearing Aid Clinic on Oak Bay Avenue in Victoria, we are delighted to be a part of this wonderful community, and look forward to meeting you

Victoria Oak Bay NexGen Hearing Clinic Storefront


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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Middle Aged man sitting with his wife while having his hearing tested


Victoria Oak Bay Hearing Aids, Hearing Tests & More

The loss of hearing, either in part or full, makes routine activities more difficult and caan have a negative impact on your quality of life. Signs of hearing damage might be minor such as constant ringing that comes with tinnitus, or they can be greater and include partial or full hearing loss.

No matter your situation, the expertise of a qualified RHIP is needed to provide a high quality hearing test to assess your hearing loss and provide the best hearing aid to fit your unique needs. Our team at the Victoria Oak Bay NexGen Hearing clinic located on Oak Bay Avenue is passionate about providing the highest quality hearing aid care to all of our patients. Reach out to us for your free hearing test today, and get back to hearing all of the amazing sounds that our city has to offer!


Visit Our Hearing Clinic

Victoria Oak Bay

2215 Oak Bay Ave

Victoria, BC V8R 1G4

(250) 598-9884


Mon, Tues, Wed, Thur, Fri: 9:00 AM – 12:30 PM , 1:00 PM – 4:30 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place


Meet Your Local Hearing Professional

Teresa Prothman of the Victoria Oak Bay NexGen Hearing Clinic

Teresa Prothman


From a young age, Teresa witnessed the challenges faced by hearing-impaired family members and recognized the life changing impact that science, technology, and personalized healthcare can have. This recognition drove her to enter the field of hearing health in 2009, following her eight years as a pharmacy technician.

Victoria Oak Bay NexGen Hearing

Victoria Oak Bay Client Reviews

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★★★★★ (18 Reviews)

Robyn W

My daughter has had hearing issues over the past year and today Teresa was our Nexus Hearing Professional. She gave my daughter a donated hearing aid free of charge with batteries and incredible /informative medical information with photos on my daughter's rare ear condition. She put us at ease and was an absolute saint. We cannot thank you enough!

Michael K

The personal support at this and other NexGen offices is excellent. Not only are you given choices of high quality products, but your specialized needs are addressed and tweaked until you’re happy. Very impressed with Teresa’s audiology expertise, but also with the way she navigates complex and constantly evolving technology. As a professional musician and avid outdoor enthusiast, I pushed the envelope re expectations but came out getting the maximum possible from my Oticon More set, thanks to unwavering support from Teresa (and previously, Selene).

Deirdre B

Knowledgable and friendly staff. Would reccomend to friends and family!

Middle Aged Couple looking at a laptop screen together

Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

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Explore Our Hearing Health Services

Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
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Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
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Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
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Want to Learn More
About All Our Services?

View all of our
hearing services

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Frequently Asked Questions

Wax filters should be changed every month to maintain optimal performance and cleanliness of your hearing aid. Along with the wax filter, hearing aid tubing should be replaced every four to six months, and domes should be replaced every two to three months if your hearing aid has those components.

Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the technology level in each device. Affordable hearing aids and the more expensive options come with different features and capabilities.

You can think of hearing aids as coming in levels of gold, silver, or bronze. If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aid features will give you more benefit.

NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.

Here at your local NexGen Hearing Center, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past, several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

We do perform tinnitus assessments at some of our NexGen Hearing clinics. To find out which clinic you can book a tinnitus assessment appointment please call us at 1 (877) 606 6671.

There are quite a few things you can do to get the most out of your hearing aid battery such as:
  • Store batteries at normal room temperature.
  • Wash your hands before changing batteries to keep oil and dirt from causing damage to the battery or clogging up the air pores.
  • Leave the battery compartment in your hearing aid open at night to let moisture escape.
  • Use a hearing aid storage container or dehumidifier.
  • Check the expiration date on the package before you purchase new batteries. Try and purchase batteries with an expiry date that is a year in the future or further.
  • Do not remove the protective seal on the battery until you’re ready to use it. Once the seal is removed, the battery begins to lose charge.
  • Use rechargeable batteries. Our clinic staff would be happy to help you find a rechargeable option for your device.

NexGen Hearing

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues