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YOUR LOCAL NEXGEN HEARING TEAM

Victoria Gordon Head
Hearing Clinic

The Victoria Gordon Head NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Our clinic is focused on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss that is having a negative impact on their quality of life. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. Our RHIP is trained and qualified to help people with any type of hearing loss. A hearing test at the Victoria Gordon Head NexGen Hearing Clinic can determine the type and severity of your hearing loss. Our RHIP will use the results of your hearing test to provide you with a hearing aid that suits your unique needs perfectly. Our clinic offers free hearing tests, and your hearing aid purchase is backed by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. Your purchase is guaranteed to have the best value as we will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. With our strong commitment to customer service, you can expect us to deliver the highest level of professional hearing aid care every time you visit. We pride ourselves on building strong relationships and gaining trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Victoria Gordon Head NexGen Hearing Clinic, we are delighted to be a part of this vibrant community in Victoria, and look forward to meeting you!
Victoria Gordon Head NexGen Hearing Clinic Storefront

CUTTING-EDGE HEARING AIDS

Which Hearing Device Is Right for You?

BTE: Behind the Ear

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BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in Canal

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CIC: Completely in Canal

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Mini-Canal

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Mini-Canal

Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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OUR NEXGEN HEARING SERVICES

Victoria Gordon Head
Hearing Aids & Hearing Care

Full or partial hearing loss can lead to certain difficulties in life. Some signs are greater than others like a noticeable loss of hearing or smaller signs such as a constant ringing associated with tinnitus. Ringing is a smaller sign with minimal impact on day to day life, however full or partial hearing loss is a greater sign which has more of an impact on routine activities.

To receive the best results from your hearing test and get hearing aids fine-tuned to your specific needs, you need a qualified RHIP to help. Our team at the Victoria Gordon Head NexGen Hearing clinic located on Shelbourne Street is passionate about providing the highest quality hearing aid care to all of our patients. Contact us today to book a free hearing test today, and get back to hearing the fantastic sounds of our city!

NEXGEN HEARING

Visit Our Hearing Clinic

Victoria Gordon Head

#102 – 3930 Shelbourne Street
Victoria, BC V8P 5P6

(250) 385-1111
gordonhead@nexgenhearing.com

Monday – Friday 9:00 am – 4:30 pm, Saturday Closed, Sunday Closed
Notice: By Appointment Only – COVID-19 Protocols in Place

VICTORIA GORDON HEAD NEXGEN HEARING

Meet Your Local Hearing Professional

Perry Noble

RHIP

Perry originally joined NexGen Hearing as a Conestoga College student doing his clinical placement. We liked him so much that we kept him! He is now a Registered Hearing Instrument Practitioner at our Gordon Head office.

Victoria Gordon Head NexGen Hearing

Victoria Gordon Head Client Reviews

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4.6

★★★★★ (23 Reviews)

Darlene T

Staff very helpful and patient

Dan K

The doctor here uses a fancy clear face shield, so people with bad ears like me can still lip read.

Randy W

I have given the five star rating to Perry my audiologist inspite of having problems with my Oticon Open S minirite, right hearing aid. It had to be sent back three times to Toronto with the third time being the charm. I love my hearing aids they have made a big difference in my quality of life. I would encourage anyone who thinks they have some hearing loss to go in and see Perry for a free hearing test. Also I want to acknowledge his receptionist Becka, hopefully I spelled her name correctly as she is friendly and courteous which sets the tone for your appointment. I'd also encourage you,if you have a problem with your hearing aids to be patient and allow NexGen's wonderful no hassle warranty to address your particular problem. I heartily recommend NexGen on Shelbourne to anyone in full confidence that you won't be disappointed.

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Concerned about your hearing? Try our free no
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NEXGEN HEARING

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Free Hearing
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Consultation, Sales
and Fitting

Consultation, Sales and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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Service
and Repair

Service
and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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Tinnitus Diagnosis
and Support

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
treatment.
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Employment
Hearing Test

Employment
Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
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ANSWERS ABOUT HEARING AIDS AND MORE

Frequently Asked Questions

The act of not wearing a hearing aid in itself will not make your hearing get worse. What can make your hearing get worse is not wearing a hearing aid and needing to increase the volume on things like televisions, radios, and headphones, or needing people you are talking to talk louder. We recommend you wear your hearing aid as directed by your doctor and audiologist. However, if you are not wearing your hearing device, be sure not to overdo it with turning up the volume.

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in terms of battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

Size 10: 3 – 7 days
Size 312: 3 – 10 days
Size 13: 6 – 14 days
Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your local NexGen Hearing aid practitioner for additional details.

At NexGen Hearing, we recommend that you have your hearing tested once per year as a precautionary measure, especially if you are frequently in noisy environments. Also, if you find yourself doing any of the following, it could mean you are experiencing hearing loss and should see us for a free hearing test:
  • You start turning up the television or radio louder than normal.
  • You struggle to understand speech and follow conversations.
  • You frequently twist your body or neck to point your ear towards what you’re listening to.
  • You regularly hear a high-pitched ringing noise (tinnitus).
  • You miss phone calls, doorbells or alarms.
If you are experiencing any of these situations, don’t delay or wait for it to improve naturally. Come see us for a free hearing test to determine the state of your hearing.
There are many signs and symptoms of hearing loss. The signs of hearing loss can differ from person to person depending on the type of hearing loss that they are experiencing. General signs of hearing loss include:
  • Voices sounding muffled or unclear
  • Not being able to tell where a sound is coming from (known as localization)
  • Needing higher volume settings on televisions, stereos and headphones
  • Trouble differentiating between foreground and background noise
If you notice any of these signs in your life, contact our hearing clinic right away to schedule a free hearing test.
Most people will naturally start to lose their hearing around the age of 65. Certain factors can cause people to being to lose their hearing sooner or later in life, such as:
  • Smoking (studies show that smokers experience more hearing loss than non-smokers)
  • Genetics
  • Medical Conditions
  • Medications
  • Sickness
  • Repeated Exposure to Loud Noises
It is always a good idea to get your hearing tested regularly to make sure your hearing health is in good order, and this is especially the case as you get older and closer to 65 years of age. Contact us today to schedule a free hearing test at our clinic!

NEXGEN HEARING RESOURCES

Learn More About Hearing Aids and Hearing-Related Issues