• Send your request and our team will contact you to book your preferred time.

  • Hidden
  • Hidden


Victoria Gordon Head
Hearing Clinic

The Victoria Gordon Head NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Every day, we focus on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. These conditions can have a serious impact on a person’s quality of life. A hearing test at the Victoria Gordon Head NexGen Hearing Clinic can determine the specific nature and severity of your hearing loss.

Our Registered Hearing Instrument Practitioner will use the results of your hearing test to set you up with a hearing aid that suits your specific needs. Our hearing clinic offers 100% free hearing tests. Your hearing aid purchase is covered by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We will ensure you get the best value on your purchase by matching the price of any valid competitor quote or advertised price on the same make and model of hearing instrument.

Our commitment to our clients hearing health means that you can expect us to deliver the highest level of professional hearing aid care. We strive to build strong relationships and foster trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Victoria Gordon Head NexGen Hearing Clinic, we are delighted to be a part of this vibrant community in Victoria, and look forward to meeting you!

Qualicum Beach NexGen Hearing Clinic Storefront


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
Learn More

CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
Learn More

Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
Learn More

IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn More


Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn More

ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn More

RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn More
Audiologist discusses hearing loss with an elderly man.


Victoria Gordon Head
Hearing Practitioner Services

Hearing loss can greatly affect a person’s life, often making many day-to-day tasks more difficult than before. Signs of hearing loss can present as constant ringing that comes with tinnitus, difficulty understanding people in crowded settings, or difficulty hearing different pitches. In order to improve your hearing health, it is important to understand the root cause and severity of any hearing loss you might be experiencing.

To receive the best results from your hearing test and get hearing aids fine-tuned to your specific needs, you need a qualified RHIP. Our team at the Victoria NexGen Hearing clinic located on Shelbourne Street is passionate about providing the highest quality hearing aid care to all of our patients. Contact our team today to book your free hearing test, and get back to hearing all of the fantastic sounds of our city!


Visit Our Hearing Clinic

Victoria Gordon Head

#102 – 3930 Shelbourne Street

Victoria, BC V8P 5P6

(250) 385-1111


Mon, Tues, Wed, Thur, Fri: 9:00 AM – 4:30 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place


Meet Your Local Hearing Professional

Perry Noble the RHIP at the Victoria Gordon Head NexGen Hearing Clinic

Perry Noble


Perry originally joined NexGen Hearing as a Conestoga College student doing his clinical placement. We liked him so much that we kept him! He is now a Registered Hearing Instrument Practitioner at our Gordon Head office.

Qualicum Beach NexGen Hearing

Victoria Gordon Head Client Reviews

Google Logo



John R

Excellent service. Set up a loaner pair of hearing aids while they sent mine out for warranty work.

Darlene S

Always professional, knowledgeable and helpful. Enjoy dealing with them. Always takes the time to what's available, what might word best for me. But allows me to decide, after get all the information. Very Friendly!

Kenneth W

Very professional warm, friendly and fun service. I highly recommend based on my experience.

Middle Aged Couple looking at a laptop screen together


Explore Our Hearing Health Services


Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
Learn More

Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
Learn More
hearing aid graphic

and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
Learn More
tinnitus graphic

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
Learn More

Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
Learn More

Want to Learn More
About All Our Services?

View all of our
hearing services

View All Services


Frequently Asked Questions

An analog hearing aid is an older type of hearing aid that makes continuous sound waves louder. Speech and noise are amplified in the same way, so an analog hearing aid can be thought of as a device that turns the volume up on everything around you. They can be programmed for different listening environments that can be switched at the push of a button on the hearing aid.


More commonly found these days, a digital hearing aid will have all of the features that come in an analog device. Instead of amplifying all sound waves, a digital hearing aid will convert sound waves into digital signals, and then produce an exact duplication of the sound. The technology used in a digital hearing aid is more sophisticated and allows for more complex processing of sound. This gives them greater flexibility in programming to allow the sound they transmit to be matched to the specific type of hearing loss a patient is experiencing.


If you are unsure which type is right for you, contact our clinic and come see us to discuss your needs and options!

A no-obligation hearing screening is free at any one of our clinics. This assessment includes the 3-point series of tests that includes measuring air conduction, word discrimination, and checking the eardrum and middle ear system. More comprehensive exams that require reporting such as physician reports, employment requirements or children’s hearing test are exempt from the free hearing test offer, check with your local clinic for rates.

There are many factors that determine the style of hearing aid that’s right for you, including but not limited to factors such as your degree of hearing loss, size and shape of your ear and ear canal, and any special features that are required.

Your NexGen Hearing registered hearing care professional can recommend an appropriate style of hearing aid for you – get in touch today!

The act of not wearing a hearing aid in itself will not make your hearing get worse. What can make your hearing get worse is not wearing a hearing aid and needing to increase the volume on things like televisions, radios, and headphones, or needing people you are talking with to talk louder. We recommend you wear your hearing aid as directed by your doctor and audiologist. However, if you are not wearing your hearing device, be sure not to overdo it with turning up the volume.

At our clinic, we use the pure-tone audiometry test which involves you sitting in a soundproof room while wearing headphones and pressing a button every time you hear a sound. This is a short and painless test that usually lasts about 15 minutes.


Learn More About Hearing Aids and Hearing-Related Issues