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Vancouver West Broadway Audiologist Hearing Care

Hearing loss can greatly affect a person’s life, causing certain things to become more difficult to do than before. These difficulties are often caused by smaller hearing problems like a constant ringing that comes with tinnitus, or greater hearing problems like hearing loss in one or both ears. Some of these signs can be easily hidden, others can impact social interactions and make understanding instructions in a workplace more difficult.

No matter your individual circumstances, the expertise of a qualified audiologist or RHIP is needed to provide a high quality hearing test to provide and fine-tune the best hearing aid to fit your unique needs. Our team at the West Broadway NexGen Hearing Clinic located on West Broadway is passionate about providing the highest quality hearing aid care to all of our patients. Contact us today for your free hearing test, and get back to hearing the fantastic sounds all around our city!


Visit Our Hearing Clinic

Vancouver West Broadway

1239 West Broadway

Vancouver, BC V6H 1G7

(604) 734-4327


Mon, Tues, Wed, Thur, Fri, Sat: 9:00 AM – 5:00 PM, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

Vancouver West Broadway NexGen Hearing Clinic Storefront


Vancouver West Broadway Hearing Clinic

The West Broadway NexGen Hearing Clinic is a full-service and full-time hearing aid and hearing health centre. We make it our mission to help our clients who might be experiencing difficulties with tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss, including sensorineural, conductive or even a mixture of these conditions that can have a significant impact on a person’s quality of life. A hearing test at the West Broadway NexGen Hearing Clinic can determine what type and degree of hearing loss you’re experiencing. Our team of qualified audiologists will go over your hearing test results with you and get you set up with a hearing aid that suits your specific needs. Our hearing clinic offers hearing tests 100% free of charge. Your hearing aid purchase is backed a 21-day no-money down trial, and a 90-day money back satisfaction guarantee. We will price match any valid competitor quote or advertised price on the same make and model of hearing instrument, so you are guaranteed the best value on your purchase with NexGen Hearing. We have a strong commitment to quality customer service. You can expect us to deliver the highest level of professional hearing aid care at every level. Our work is always done with building strong relationships and trust with our clients in mind. We encourage family members to take part in their loved one’s journey to better hearing. At the West Broadway NexGen Hearing Clinic, we are delighted to be a part of this vibrant community in Vancouver. To help serve you better, appointments are now available on Saturdays! We look forward to meeting you soon!


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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Meet Your Local Hearing Professional

Jillian Soh of the Vancouver West Broadway NexGen Hearing Clinic

Jillian Soh


Jillian Soh hails from the East Coast, and graduated from Dalhousie University in Nova Scotia with a Master of Science in Audiology and a Bachelor’s in Biology and Neuroscience. She is certified by Speech-Language and Audiology Canada (SAC) and is registered with the College of Speech and Hearing Health Professionals of British Columbia.

Talia Glassman of the Vancouver West Broadway NexGen Hearing Clinic

Talia Glassman


Talia was born and raised in Vancouver, and graduated from the University of British Columbia with a Master of Science in Audiology. Prior to this, she completed her Bachelor of Science in Kinesiology at Queens University. Talia is registered with the College of Speech and Hearing Health Professionals of British Columbia.

Maria Jacaruso of the Vancouver West Broadway NexGen Hearing Clinic

Maria Jacaruso


Maria is a Customer Care Representative at the West Broadway location. Having originally received her schooling as a Medical Office Assistant, she began a transition into the world of audiology in 2010. When she is not bringing a smile to the clientele at her clinic, or offering them copious amounts of cookies, she enjoys spending time with her two daughters.

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Vancouver West Broadway

Vancouver West Broadway Client Reviews

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★★★★★ (51 Reviews)

Selene B

I have had a very positive experience of NexGen Hearing. They were respectful, professional, friendly, and informative. I recommend them to anyone that wishes for a hearing test in a caring and skilled location.

Rav P

I visited NexGen clinic at West Broadway location for ear wax removal. Had a great visit. Estefania and Susan were very nice and did a professional job. My ears feel perfect now. Visit this place if you have any hearing related/ear issues, they are good!


When I first went there I was very impressed with the technology and professional services. I've been going there for a couple years now, or is it 3! Can't remember 😀 with covid things are different everywhere. Masks hide the friendly smiles, but just know at NexGen it's there. Service is important to me just as much as knowledge and product availability. And I'm very pleased in them. And if you have any issue you can talk about it to them they listen and resolve it treating you right 👍

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Concerned about your hearing? Try our free no
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Explore Our Hearing Health Services

Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
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Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
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Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
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Frequently Asked Questions

We do perform hearing tests on children at some of our NexGen Hearing clinics. There is an additional charge for this hearing test. The age ranges we are able to test vary from clinic to clinic. To find out where to get your child’s hearing tested, please call us at 1 (877) 606 6671.

An analog hearing aid is an older type of hearing aid that makes continuous sound waves louder. Speech and noise are amplified in the same way, so an analog hearing aid can be thought of as a device that turns the volume up on everything around you. They can be programmed for different listening environments that can be switched at the push of a button on the hearing aid.


More commonly found these days, a digital hearing aid will have all of the features that come in an analog device. Instead of amplifying all sound waves, a digital hearing aid will convert sound waves into digital signals, and then produce an exact duplication of the sound. The technology used in a digital hearing aid is more sophisticated and allows for more complex processing of sound. This gives them greater flexibility in programming to allow the sound they transmit to be matched to the specific type of hearing loss a patient is experiencing.


If you are unsure which type is right for you, contact our clinic and come see us to discuss your needs and options!

There are many factors that determine the style of hearing aid that’s right for you, including but not limited to factors such as your degree of hearing loss, size and shape of your ear and ear canal, and any special features that are required.

Your NexGen Hearing registered hearing care professional can recommend an appropriate style of hearing aid for you – get in touch today!

If your hearing aid is making a beeping noise, it means that your battery is low and needs to be replaced. Simply change the battery in your device and the beeping noise will stop.


If you have run out of hearing aid batteries, come see us at our clinic and we will be happy to get you set up with some new ones.

Wax filters should be changed every month to maintain optimal performance and cleanliness of your hearing aid. Along with the wax filter, hearing aid tubing should be replaced every four to six months, and domes should be replaced every two to three months if your hearing aid has those components.

NexGen Hearing

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues