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YOUR LOCAL NEXGEN HEARING TEAM

Surrey Guildford
Hearing Clinic

The Surrey City Centre NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Every day, we focus on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss improve their hearing. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. These hearing conditions can have a serious impact on a person’s quality of life. A hearing test at the Surrey City Centre NexGen Hearing Clinic can determine the nature and degree of your hearing loss.

Based on the results of your hearing test, our RHIP will be able to provide you with a hearing aid that will suit your needs. Hearing tests at our hearing clinic are completely free. Our hearing aids are backed by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. You will always get the best value with NexGen Hearing as we will price match any valid competitor quote or advertised price on the same make and model of hearing instrument.

You can expect us to deliver the highest level professional hearing aid care at every level. We take pride in building strong relationships and garnering trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Surrey City Centre NexGen Hearing Clinic, we are delighted to be right in the center of this wonderful community, and look forward to meeting you!

Surrey Guildford NexGen Hearing Clinic Storefront

CUTTING-EDGE HEARING AIDS

Which Hearing Device Is Right for You?

BTE: Behind the Ear

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BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in Canal

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CIC: Completely in Canal

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Mini-Canal

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Mini-Canal

Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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Middle Aged man sitting with his wife while having his hearing tested

OUR NEXGEN HEARING SERVICES

Surrey Guildford Hearing Aids & Hearing Care Services

Have you noticed that it is harder to hear now than it was in the past? If you strain to hear your friends and families speak in crowded settings, or are being kept up at night by the ringing of tinnitus in your ears – you are not alone. Millions of Canadians each year suffer from hearing loss, leading to a number of challenges in daily life. At NexGen Hearing we understand the difficulties you are experiencing and are committed to helping you improve your hearing health.

No matter your situation, the expert RHIP at the Surrey Guildford NexGen Hearing Clinic is here to provide free hearing tests to determine your levels of hearing loss, and evaluate options if a hearing aid is required. Our team at the Surrey Guildford NexGen Hearing Clinic located on 104 Avenue is passionate about providing the highest quality hearing aid care to all of our patients. Get in touch with us to book your free hearing test today, and get back to hearing the amazing sounds of our city!

NEXGEN HEARING

Visit Our Hearing Clinic

Surrey Guildford

14888 104 Ave #106

Surrey, BC V3R 1M4

(778) 293-3435

guildford@nexgenhearing.com

Monday – Friday 09:00 AM – 05:00 PM, Saturday Closed, Sunday Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

SURREY GUILDFORD NEXGEN HEARING

Meet Your Local Hearing Professional

Oksana Melnichuk

RHIP

After completing her Hearing Instrument Specialist Advanced Diploma at George Brown College in Toronto, Oksana has enjoyed helping people with their hearing needs. She decided to move to the beautiful province of BC after being offered a job with NexGen Hearing.

Surrey Guildford NexGen Hearing

Surrey Guildford Client Reviews

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4.7

★★★★★ (29 Reviews)

Melody P

I was blown away by the level of care and expertise that this team puts into their work. The owner will put you at ease and take her time to talk you through every part of the process. My pair of custom earplugs have worked so well and given me the best sleep I've had in years! Although nobody ever wishes to have hearing loss, if I did I would absolutely trust this location to take care of me. Great customer service!

Onyotpao N

Oksana, the owner, she the best compare others. She takes time to answer all my questions. And when you contact them, it did not takes too long to wait. The receptionists were very professional and friendly.

Jackson J

They helped me and fixed for free when Connect Hearing on King George failed, said non-reparable, and suggested to buy new set. Very knowledgeable and friendly staff

Middle Aged Couple looking at a laptop screen together

NEXGEN HEARING

Explore Our Hearing Health Services

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Free Hearing
Test

Free Hearing
Test

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
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Consultation, Sales
and Fitting

Consultation, Sales and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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Service
and Repair

Service
and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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Tinnitus Diagnosis
and Support

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
treatment.
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Employment
Hearing Test

Employment
Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
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Want to Learn More
About All Our Services?

View all of our
hearing services

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ANSWERS ABOUT HEARING AIDS AND MORE

Frequently Asked Questions

A no-obligation hearing screening is free at any one of our clinics. This assessment includes the 3-point series of tests that includes measuring air conduction, word discrimination, and checking the eardrum and middle ear system. More comprehensive exams that require reporting such as physician reports, employment requirements or children’s hearing test are exempt from the free hearing test offer, check with your local clinic for rates.

There are quite a few things you can do to get the most out of your hearing aid battery such as:
  • Store batteries at normal room temperature.
  • Wash your hands before changing batteries to keep oil and dirt from causing damage to the battery or clogging up the air pores.
  • Leave the battery compartment in your hearing aid open at night to let moisture escape.
  • Use a hearing aid storage container or dehumidifier.
  • Check the expiration date on the package before you purchase new batteries. Try and purchase batteries with an expiry date that is a year in the future or further.
  • Do not remove the protective seal on the battery until you’re ready to use it. Once the seal is removed, the battery begins to lose charge.
  • Use rechargeable batteries. Our clinic staff would be happy to help you find a rechargeable option for your device.
There are many signs and symptoms of hearing loss. The signs of hearing loss can differ from person to person depending on the type of hearing loss that they are experiencing. General signs of hearing loss include:
  • Voices sounding muffled or unclear
  • Not being able to tell where a sound is coming from (known as localization)
  • Needing higher volume settings on televisions, stereos and headphones
  • Trouble differentiating between foreground and background noise
If you notice any of these signs in your life, contact our hearing clinic right away to schedule a free hearing test.
The three types of hearing loss are:
  • Sensoineural: The inner ear, hearing nerve, or hair cells within the cochlea become damaged. It can be a result of aging, exposure to loud noise, injury, disease, certain medications, or an inherited condition.
  • Conductive: occurs in the outer or middle ear when sound waves become blocked by earwax or a foreign object in the ear canal. The middle ear canal could be impacted with fluid, infection, or a bone abnormality. Lastly, conductive hearing loss can be caused by an injury to the eardrum.
  • Mixed: People can sometimes experience a combination of both sensorineural and conductive hearing loss.
A hearing test is crucial for determining the type of hearing loss you may be experiencing and finding the right hearing care solution to treat your condition. If you suspect you’re experiencing hearing loss, book an appointment for a free hearing test at our clinic to find out for sure!

An analog hearing aid is an older type of hearing aid that makes continuous sound waves louder. Speech and noise are amplified in the same way, so an analog hearing aid can be thought of as a device that turns the volume up on everything around you. They can be programmed for different listening environments that can be switched at the push of a button on the hearing aid.

 

More commonly found these days, a digital hearing aid will have all of the features that come in an analog device. Instead of amplifying all sound waves, a digital hearing aid will convert sound waves into digital signals, and then produce an exact duplication of the sound. The technology used in a digital hearing aid is more sophisticated and allows for more complex processing of sound. This gives them greater flexibility in programming to allow the sound they transmit to be matched to the specific type of hearing loss a patient is experiencing.

 

If you are unsure which type is right for you, contact our clinic and come see us to discuss your needs and options!