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Summerland Hearing Aids & Audiologist Care Services

Hearing loss has a tremendous impact on an individual’s quality of life, with daily tasks becoming more challenging than ever before. Hearing loss often begins with signs such as constant ringing that comes with tinnitus or muffled hearing in one or both ears. Hearing damage can affect your ability to engage in conversations with friends and receive instructions at work, and enjoy your favourite hobbies and activities.

No matter your individual situation, the expertise of a qualified audiologist is required to provide an accurate hearing test, allowing them to provide and fine-tune the best hearing aid for you. Our team at the Summerland NexGen Hearing clinic located on Rosedale Avenue is passionate about providing the highest quality hearing aid care to all of our patients. Contact our team today to book your free hearing test, and get back to hearing all of the fantastic sounds of our city!


Visit Our Hearing Clinic


#100 – 13009 Rosedale Ave

Summerland, BC V0H 1Z0

(778) 516-2283


Wed, Thur: 9:00 AM – 4:30 PM, Mon: Closed, Tues: Closed, Fri: Closed, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

Summerland NexGen Hearing Clinic Storefront


Summerland Hearing Clinic

The Summerland NexGen Hearing Clinic is a full service and part-time hearing aid and hearing health centre. We focus our work on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss that make every day living more difficult including sensorineural, conductive or even a mixture of these conditions. A hearing test at the Summerland NexGen Hearing Clinic can determine your specific type of hearing loss and hearing care needs. Our audiologist will provide recommendations for a hearing aid that will suit your needs based on the results of your hearing test. Your hearing test at our clinic is 100% free. All hearing aids are backed by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We guarantee the best value on your purchase with our price match policy on any valid competitor quote or advertised price on the same make and model of hearing instrument. We are fully committed to providing the highest quality of customer service so you can expect us to deliver the highest level of professional hearing aid care. Our trusted RHIPs strive to build strong relationships and gain trust with our clients every time someone walks through our doors. We encourage family members to take part in their loved one’s journey to better hearing. At the Summerland NexGen Hearing Clinic, we are delighted to be a part of this vibrant community, and look forward to meeting you!


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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Meet Your Local Hearing Professional

Stephanie Sykes of the Summerland NexGen Hearing Clinic

Stephanie Sykes


Stephanie, a graduate from the University of Western Ontario with a Masters Degree in Clinical Science (Audiology) moved to the lovely Okanagan region in 2010. After servicing the Penticton area for Connect Hearing from 2010-2013, Stephanie accepted a position as Clinical Manager for the NexGen Hearing Kelowna clinic in 2013, and in April, 2014 became clinic owner of the NexGen Hearing locations in Penticton and Summerland.

Summerland NexGen Hearing

Summerland Client Reviews

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Free Hearing

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Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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Assessing and diagnosing
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Frequently Asked Questions

The act of not wearing a hearing aid in itself will not make your hearing get worse. What can make your hearing get worse is not wearing a hearing aid and needing to increase the volume on things like televisions, radios, and headphones, or needing people you are talking with to talk louder. We recommend you wear your hearing aid as directed by your doctor and audiologist. However, if you are not wearing your hearing device, be sure not to overdo it with turning up the volume.

Wax filters should be changed every month to maintain optimal performance and cleanliness of your hearing aid. Along with the wax filter, hearing aid tubing should be replaced every four to six months, and domes should be replaced every two to three months if your hearing aid has those components.

There are quite a few things you can do to get the most out of your hearing aid battery such as:
  • Store batteries at normal room temperature.
  • Wash your hands before changing batteries to keep oil and dirt from causing damage to the battery or clogging up the air pores.
  • Leave the battery compartment in your hearing aid open at night to let moisture escape.
  • Use a hearing aid storage container or dehumidifier.
  • Check the expiration date on the package before you purchase new batteries. Try and purchase batteries with an expiry date that is a year in the future or further.
  • Do not remove the protective seal on the battery until you’re ready to use it. Once the seal is removed, the battery begins to lose charge.
  • Use rechargeable batteries. Our clinic staff would be happy to help you find a rechargeable option for your device.

Here at your local NexGen Hearing Center, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past, several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

A hearing aid will drastically improve the quality of your hearing. However, it cannot restore the natural function of your ear. If you require a hearing aid to improve your hearing, then you will need to rely on it to maintain your hearing.

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Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues