New Westminster
Hearing Clinic
The NexGen Hearing team in New Westminster welcomes you
to our hearing clinic. Find out more about us.
OUR NEXGEN HEARING SERVICES
New Westminster
Audiologist Care Services
Millions of Canadians experience hearing loss each year, making many aspects of daily life more challenging. Whether it is being up all night because of the ringing of tinnitus in your ears at night or being unable to follow conversations in crowded areas, at NexGen Hearing we are here to help improve your hearing health.
Our expert audiologist perform hearing tests, allowing them to determine if a hearing aid is right for you. If a hearing aid is required, they will help guide you to the right hearing aid for your hearing needs and goals. Our team at the New Westminster NexGen Hearing clinic located on Fifth Avenue is passionate about providing the highest quality hearing aid care to all of our patients. and get back to hearing the amazing sounds of our city!
NEXGEN HEARING
Visit Our Hearing Clinic
New Westminster
#101 – 625 Fifth Ave
New Westminster, BC V3M 1X4
newwestminster@nexgenhearing.com
Mon, Tues, Wed, Thur, Fri: 9:00 AM – 1:00 PM , 2:00 PM – 5:00 PM, Sat: Closed, Sun: Closed
Notice: By Appointment Only – COVID-19 Protocols in Place

YOUR LOCAL NEXGEN HEARING TEAM
New Westminster
Hearing Clinic
CUTTING-EDGE HEARING AIDS
Which Hearing Device Is Right for You?
BTE: Behind the Ear
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CIC: Completely in
Canal
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Extended Wear
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IIC: Invisible in Canal
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Mini-Canal
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ITC: In the Canal
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RIC: Receiver in Canal
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new westminster NEXGEN HEARING
Meet Your Local Hearing Professional

Jillian Soh
M.SC., RAUD, RHIP
Jillian Soh hails from the East Coast, and graduated from Dalhousie University in Nova Scotia with a Master of Science in Audiology and a Bachelor’s in Biology and Neuroscience. She is certified by Speech-Language and Audiology Canada (SAC) and is registered with the College of Speech and Hearing Health Professionals of British Columbia.
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New Westminster NexGen Hearing
New Westminster Client Reviews

4.9
★★★★★ (28 Reviews)
Rodger K
Again simply amazing Customer Service, especially during this COVID-19 pandemic... my Ears were re-tested, Hearing Aids adjusted and I have a brand new 🤓 smile... I can hear my Sweet Heart clearly again!
Kevin G
Love this place. Covid friendly appointment with very friendly and professional staff. The Dr was great. I will go back here for any hearing aids I might need
Mehran M
This is the second time I’ve had my ears tested and these guys were excellent. Very helpful and efficient. Dealt with kay at the front and she’s great.

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obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

NEXGEN HEARING
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ANSWERS ABOUT HEARING AIDS AND MORE
Frequently Asked Questions
Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the technology level in each device. Affordable hearing aids and the more expensive options come with different features and capabilities.
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You can think of hearing aids as coming in levels of gold, silver, or bronze. If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aid features will give you more benefit.
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NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.
The adjustment period for a new hearing aid can vary from person to person. Most people become fully adjusted to their hearing aid within two to three weeks, but some people can take up to four months to become completely comfortable with their hearing aid.
It’s important to remain patient while you get used to your hearing aid, but if you suspect that your hearing aid is not calibrated properly or it isn’t working for you, come back to see us and we’ll help you adjust your hearing aid or set you up with one that will work better for your needs.
- You start turning up the television or radio louder than normal.
- You struggle to understand speech and follow conversations.
- You frequently twist your body or neck to point your ear towards what you’re listening to.
- You regularly hear a high-pitched ringing noise (tinnitus).
- You miss phone calls, doorbells or alarms.
You do not need a referral from your family doctor to see an audiologist. If you suspect you are experiencing symptoms of hearing loss, it certainly is a good idea to discuss this with your doctor. However, you don’t need them to refer you to us in order to have your hearing tested.
If you believe your are experiencing hearing loss, don’t wait to see your doctor. Get in touch with us today for a free hearing test.
- The quality of the hearing instrument
- How well it is cleaned and maintained
- How much wear and tear it experiences from being worn everyday
NexGen Hearing
360-AfterCare
Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.
