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Vancouver Kitsilano Hearing Services, Hearing Aids & Hearing Tests

The loss of hearing, either in partial or full, can make participation in daily life more difficult and impact your quality of life. Signs of hearing loss range from smaller signs such as constant ringing in the ears to more severe symptoms such as partial or full hearing loss. This can make social interactions more difficult, cause troubles properly hearing and understanding instructions in a learning or work environment, and make it more difficult to enjoy your hobbies and interests.

No matter your situation, the knowledge of a qualified RHIP is important to provide an accurate hearing test so they can find the best hearing aid to suit your hearing problems. Our team at the Kitsilano NexGen Hearing clinic located on Alma Street is passionate about providing the highest quality hearing aid care to all of our patients. Contact our team today to book your free hearing test, and get back to hearing all of the fantastic sounds of our city!


Visit Our Hearing Clinic

Vancouver Kitsilano

#301 – 2083 Alma Street

Vancouver, BC V6R 4N6

(604) 221-4688


Mon, Tues, Wed, Thur, Fri: 9:00 AM – 5:00 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

Vancouver Kitsilano NexGen Hearing Clinic Storefront


Vancouver Kitsilano Hearing Clinic

The Vancouver Kitsilano NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We make it our mission to help our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. These conditions can have a serious impact on a person’s quality of life. A hearing test at the Vancouver Kitsilano NexGen Hearing Clinic can determine the specifics of your hearing loss. Our qualified RHIP will help you pick out a hearing aid that is right for you based on the results of your hearing test. Our hearing clinic offers hearing tests free of charge. You will get a 21 day no-money down trial, 90 day money back satisfaction guarantee on any hearing aid we offer. We will also price match any valid competitor quote or advertised price on the same make and model of hearing instrument so you are guaranteed the best value on your purchase. Our commitment to customer services means you can expect us to deliver the highest level of professional hearing aid care whenever you come see us. We take pride in building strong relationships and fostering trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Vancouver Kitsilano NexGen Hearing Clinic, we are delighted to be a part of this vibrant community in Vancouver. We look forward to meeting you and all of your hearing care needs!


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
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CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
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Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
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IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
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Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
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ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
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RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
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Vancouver Kitsilano NEXGEN HEARING

Meet Your Local Hearing Professional

Susheela Baru of the Vancouver Kitsilano NexGen Hearing Clinic

Susheela Baru


Susheela started working in the hearing health industry in 2008. She discovered her passion for hearing care after attending an RHIP introductory session at Conestoga College. Deeply inspired by a video of audiologists helping children hear for the first time.

Susheela joined NexGen Hearing in 2021 and is energized by sharing the values of patient care. When she’s not in the clinic she loves painting, interior design and reading. She is an advocate for supporting mental health and aspires to start volunteering her expertise in the future.

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Vancouver Kitsilano NexGen Hearing

Vancouver Kitsilano Client Reviews

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★★★★★ (21 Reviews)

Frances L

Excellent professional service from audiologist Susan Flynn and her receptionist Karina ... great team. I was impressed with their professional care during COVID-19.

Patricio G

Very professional approach and knowledgeable staff. No pushy sales person getting you to buy the hearing aids. first priority is to test your hearing. all good!

Doug S

Great staff. Very polite and professional. Verna explained the whole process before and after the testing. Sinead at the front desk was very friendly and helpful.

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Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

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Explore Our Hearing Health Services

Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
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Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
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and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
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Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
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Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
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About All Our Services?

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hearing services

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Frequently Asked Questions

A hearing aid will usually have anywhere between 4 and 24 channels that divide captured sounds so the wearer can hear different sounds more clearly. The more channels a hearing aid has, the more divided the sound gets, allowing the wearer to hear more sounds clearly. We generally recommend our patients to choose a hearing aid with at least 12 channels because this will allow us to adjust the sound on the device in a much more personalized way based on the type of hearing loss they are experiencing.

We do perform tinnitus assessments at some of our NexGen Hearing clinics. To find out which clinic you can book a tinnitus assessment appointment please call us at 1 (877) 606 6671.

At NexGen Hearing, we recommend that you have your hearing tested once per year as a precautionary measure, especially if you are frequently in noisy environments. Also, if you find yourself doing any of the following, it could mean you are experiencing hearing loss and should see us for a free hearing test:
  • You start turning up the television or radio louder than normal.
  • You struggle to understand speech and follow conversations.
  • You frequently twist your body or neck to point your ear towards what you’re listening to.
  • You regularly hear a high-pitched ringing noise (tinnitus).
  • You miss phone calls, doorbells or alarms.
If you are experiencing any of these situations, don’t delay or wait for it to improve naturally. Come see us for a free hearing test to determine the state of your hearing.

The adjustment period for a new hearing aid can vary from person to person. Most people become fully adjusted to their hearing aid within two to three weeks, but some people can take up to four months to become completely comfortable with their hearing aid.


It’s important to remain patient while you get used to your hearing aid, but if you suspect that your hearing aid is not calibrated properly or it isn’t working for you, come back to see us and we’ll help you adjust your hearing aid or set you up with one that will work better for your needs.

The life of a hearing aid’s battery is impacted by many factors such as the hearing aid model, battery brand, battery technology, and how the device is used. The model of the hearing aid is integral in determining the life of the battery. Some hearing aids are better than others in terms of battery consumption while others offer features that will more quickly drain a battery. Batteries come in four common sizes (10, 312, 13, 675). Based on a 16 hour day of wear, the average lifespan for a standard battery is listed below:

Size 10: 3 – 7 days
Size 312: 3 – 10 days
Size 13: 6 – 14 days
Size 675: 9 – 20 days

If you prefer, rechargeable hearing aid batteries are also available for certain models of hearing aids that greatly improve the ease of replacing your batteries. Consult with your local NexGen Hearing aid practitioner for additional details.

NexGen Hearing

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues