Kelowna Hearing Clinic
The NexGen Hearing team in Kelowna welcomes you to our
hearing clinic. Find out more about us.
YOUR LOCAL NEXGEN HEARING TEAM
Kelowna Hearing Clinic
The Kelowna Hearing Clinic is a full service and full-time hearing aid and hearing health centre. We pride ourselves on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A free hearing test at the Kelowna NexGen Hearing Clinic can determine the nature and degree of your hearing loss. From there, our team of registered audiologists and RHIPs will be able to provide and fine-tune a hearing aid that is right for you. Our hearing clinic offers free hearing tests, and our hearing aids come with a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. We will also price match any valid competitor quote or advertised price on the same make and model of hearing instrument.
You can expect our audiologists and RHIPs to deliver the highest level of professional hearing aid care at every level. We always strive to build strong relationships and gain trust with our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Kelowna NexGen Hearing Clinic, we are delighted to be a part of this vibrant community, and look forward to meeting you!
CUTTING-EDGE HEARING AIDS
Which Hearing Device Is Right for You?
BTE: Behind the Ear
BTE: Behind the Ear
CIC: Completely in Canal
CIC: Completely in Canal
Extended Wear
Extended Wear
IIC: Invisible in Canal
IIC: Invisible in Canal
Mini-Canal
Mini-Canal
ITC: In the Canal
ITC: In the Canal
RIC: Receiver in Canal
RIC: Receiver in Canal
OUR NEXGEN HEARING SERVICES
Kelowna Hearing Tests, Hearing Aids & Other Hearing Care
No matter the severity, hearing loss can make the small things we take for granted in life much more difficult. Whether its difficulty distinguishing words being said to us by friends and family caused by severe hearing loss, or being constantly distracted by the ringing noises that come with tinnitus, we understand how important it is for you to manage your hearing loss.
To receive the a hearing test and get hearing aids fine-tuned to your specific needs, you will need the guidance a qualified audiologist or RHIP provides. Our team at the Kelowna NexGen Hearing clinic located on Harvey Avenue is passionate about providing the highest quality hearing aid care to all of our patients. Reach out to us to book your free hearing test today, and get back to hearing all of the amazing sounds of our city!
NEXGEN HEARING
Visit Our Hearing Clinic
Kelowna
1940 Harvey Ave #100
Kelowna, BC V1Y 8J8
Monday – Friday 08:30 AM – 12:00 PM, 01:00 PM – 04:30 PM, Saturday Closed, Sunday Closed
Notice: By Appointment Only – COVID-19 Protocols in Place
KELOWNA NEXGEN HEARING
Meet Your Local Hearing Professional
Colin VanBergen
M.SC., RAUD, RHIP
Colin graduated from Trinity Western University in 1996 with a Bachelors of Arts degree and from UBC in 2000 with his Masters of Science degree in Audiology. Upon graduating he and his wife, Lisa, moved to the Kelowna area where he has been working as an audiologist. After working as an area manager for a national hearing company for the majority of his career, Colin decided to use his experience and expertise and open up his own hearing clinic with NexGen Hearing in 2013.
Eva Shaeffler
RHIP
Gifted with the opportunity to live in Poland and Germany prior to coming to Canada in 1990, Eva is fluent in Polish and German in addition to the English language. She has been a part of the hearing health industry for the past 17 years, owning a hearing clinic in Edmonton and Calgary before moving to the beautiful Okanagan and joining the NexGen Hearing Team.
Lisa Gunn
AUDIOMETRIC TECHNICIAN
Lisa has been involved in the hearing industry since 2003 when she came onboard as an audiometric technician under the ownership of Marke Hambley. She is excited to once again be working with him, as her greatest honor was in receiving the “Marke Hambley” award in 2010 for her exceptional contribution in the hearing industry both internally and externally.
Kelowna NexGen Hearing
Kelowna Client Reviews
5.0
★★★★★ (74 Reviews)
Jessica S
10 out of 10 would recommend! The receptionist was so kind and friendly and so was the audiologist! I will be recommending this place to everyone in my family. I appreciate the kind conversations and friendliness of the staff.
Carla C
The staff are awesome and very helpful. They work with you until you are satisfied. I had an awesome experience
Graham L
They are the go to for hearing problems and fairly priced
NEXGEN HEARING
Explore Our Hearing Health Services
Free Hearing
Test
Free Hearing
Test
clinic in BC for a free, no-obligation
hearing check.
Consultation, Sales
and Fitting
Consultation, Sales and Fitting
hearing aid and get it custom-fitted.
Service
and Repair
Service
and Repair
service, support or upgrades for your hearing aid.
Tinnitus Diagnosis
and Support
Tinnitus Diagnosis
and Support
the symptoms of tinnitus and providing
treatment.
Employment
Hearing Test
Employment
Hearing Test
trusted team of professionals
at NexGen Hearing clinics.
View all of our
hearing services
View All Services
ANSWERS ABOUT HEARING AIDS AND MORE
Frequently Asked Questions
An analog hearing aid is an older type of hearing aid that makes continuous sound waves louder. Speech and noise are amplified in the same way, so an analog hearing aid can be thought of as a device that turns the volume up on everything around you. They can be programmed for different listening environments that can be switched at the push of a button on the hearing aid.
More commonly found these days, a digital hearing aid will have all of the features that come in an analog device. Instead of amplifying all sound waves, a digital hearing aid will convert sound waves into digital signals, and then produce an exact duplication of the sound. The technology used in a digital hearing aid is more sophisticated and allows for more complex processing of sound. This gives them greater flexibility in programming to allow the sound they transmit to be matched to the specific type of hearing loss a patient is experiencing.
If you are unsure which type is right for you, contact our clinic and come see us to discuss your needs and options!
At our clinic, we use the pure-tone audiometry test which involves you sitting in a soundproof room while wearing headphones and pressing a button every time you hear a sound. This is a short and painless test that usually lasts about 15 minutes.
Wax filters should be changed every month to maintain optimal performance and cleanliness of your hearing aid. Along with the wax filter, hearing aid tubing should be replaced every four to six months, and domes should be replaced every two to three months if your hearing aid has those components.
You do not need a referral from your family doctor to see an audiologist. If you suspect you are experiencing symptoms of hearing loss, it certainly is a good idea to discuss this with your doctor. However, you don’t need them to refer you to us in order to have your hearing tested.
If you believe your are experiencing hearing loss, don’t wait to see your doctor. Get in touch with us today for a free hearing test.
The act of not wearing a hearing aid in itself will not make your hearing get worse. What can make your hearing get worse is not wearing a hearing aid and needing to increase the volume on things like televisions, radios, and headphones, or needing people you are talking with to talk louder. We recommend you wear your hearing aid as directed by your doctor and audiologist. However, if you are not wearing your hearing device, be sure not to overdo it with turning up the volume.
