• Send your request and our team will contact you to book your preferred time.

  • Hidden
  • Hidden

YOUR LOCAL NEXGEN HEARING TEAM

Duncan Hearing Clinic

The Duncan Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Our services are focused on helping our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss. There are many types of hearing loss that can have a serious impact on the quality of life for a person including: sensorineural, conductive or even a mixture of these conditions. A hearing test at the Duncan NexGen Hearing Clinic can determine the nature and degree of your hearing loss. With the help of our RHIP, you will get a hearing aid that suits your needs based on the results of your hearing test. Our hearing aids are covered by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. All hearing tests at our clinic are 100% free. To ensure you get the best value on your purchase, we will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. You can expect us to deliver the highest level of professional hearing aid care from the moment you walk in the door, to the moment you leave and beyond. Our commitment to quality customer service ensures that you will be well taken care of. Our audiologists and support staff strive to build strong relationships and garner trust with all our clients. We encourage family members to take part in their loved one’s journey to better hearing. At the Duncan NexGen Hearing Clinic, we are delighted to be a part of this fantastic community, and look forward to meeting you and all of your hearing aid needs!
Duncan NexGen Hearing Clinic Storefront

CUTTING-EDGE HEARING AIDS

Which Hearing Device Is Right for You?

BTE: Behind the Ear

Learn More

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
Learn More

CIC: Completely in Canal

Learn More

CIC: Completely in Canal

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
Learn More

Extended Wear

Learn More

Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
Learn More

IIC: Invisible in Canal

Learn More

IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn More

Mini-Canal

Learn More

Mini-Canal

Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn More

ITC: In the Canal

Learn More

ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn More

RIC: Receiver in Canal

Learn More

RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn More
Middle Aged man sitting with his wife while having his hearing tested

OUR NEXGEN HEARING SERVICES

Duncan Hearing Services, Hearing Aids & Hearing Tests

The loss of hearing, either partial or full, can lead to certain difficulties in life. This can be anything from severe damage to your hearing like full or partial loss of hearing, or smaller issues like constant ringing that often comes with tinnitus. Some of these signs are noticed less easily, others can impact social interactions and make understanding instructions in a workplace more difficult.

No matter the circumstances, the knowledge of a qualified RHIP is important to provide an accurate hearing test so they can find the best hearing aid to suit your hearing problems. Our team at the Duncan NexGen Hearing clinic located on Trunk Road is passionate about providing the highest quality hearing aid care to all of our patients. Reach out to us today to book your free hearing test, and get back to hearing the fantastic sounds our city has to offer!

NEXGEN HEARING

Visit Our Hearing Clinic

Duncan

161 Trunk Road

Duncan, BC V9L 2P1

(250) 597-7477

duncan@nexgenhearing.com

Mon, Tues, Wed, Thur, Fri: 9:00 AM – 5:00 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

DUNCAN NEXGEN HEARING

Meet Your Local Hearing Professional

Craig Carman of the Duncan NexGen Hearing Clinic

Craig Carman

RHIP

Craig joined the NexGen Hearing family in 2017 as a Clinic Owner and RHIP, opening a location in Duncan, serving the Cowichan Valley and surrounding areas. Since 2006, he has taken great pride in providing hearing healthcare services and treatment to thousands of people suffering from hearing loss in Victoria, Sidney, and now Duncan. Craig provides comprehensive hearing evaluations and solutions, identifying each patient’s needs, and offering recommendations in order to improve their quality of life.

Trish King of the Duncan NexGen Hearing Clinic

Trish King

CUSTOMER CARE REPRESENTATIVE

Trish joined the NexGen Hearing team in 2017 and is thrilled to be a part of it. She brings over 20 years of customer care service from her past career as a Medical Office Assistant and Administrative Assistant in various industries. She has lived in the Duncan area for 24 years and is passionate about helping others and assisting the Duncan community with all of their hearing needs.

Duncan NexGen Hearing

Duncan Client Reviews

Google Logo

5.0

★★★★★ (9 Reviews)

Ken B

Hi Craig, I can’t thank you enough for the way the new hearing aids are an improvement over the old ones. You moved through all those tests and measurements so quickly, and you sure do know your stuff! You got everything working great in jig time. It is a pleasure to visit your office when you know your stuff so well and move so efficiently through all the introductions to new stuff. Can really hear well this morning. Really noticing the difference. ….. Thanks very much!

Donna W

I have been seeing Craig at NexGen Hearing in Duncan for a few years, in fact, I just upgraded to a new set of fabulous aids recommended by Craig. These have made a noticeable improvement to my hearing, and of course, my quality of life. My friends and family commented on my improved hearing without knowing I had just got new hearing aids! Craig and his assistant, Trish, are always welcoming and go out of their way to provide the best possible service.

Bryce M

Thank you Craig & team for the wonderful help and service! Completely exceeded my expectations, and couldn't be happier! Thanks again for your knowledge and expertise!

Middle Aged Couple looking at a laptop screen together

Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

NEXGEN HEARING

Explore Our Hearing Health Services

free-hearong-icon2

Free Hearing
Test

Free Hearing
Test

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
Learn More
098BBD65-1884-49E1-B226-ED2C095D2E6F

Consultation, Sales
and Fitting

Consultation, Sales and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
Learn More
hearing aid graphic

Service
and Repair

Service
and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
Learn More
tinnitus graphic

Tinnitus Diagnosis
and Support

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
treatment.
Learn More
0667AFEB-1C68-4CBA-AC08-6F6E8D0B27D8

Employment
Hearing Test

Employment
Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
Learn More

Want to Learn More
About All Our Services?

View all of our
hearing services

View All Services

ANSWERS ABOUT HEARING AIDS AND MORE

Frequently Asked Questions

A hearing aid will usually have anywhere between 4 and 24 channels that divide captured sounds so the wearer can hear different sounds more clearly. The more channels a hearing aid has, the more divided the sound gets, allowing the wearer to hear more sounds clearly. We generally recommend our patients to choose a hearing aid with at least 12 channels because this will allow us to adjust the sound on the device in a much more personalized way based on the type of hearing loss they are experiencing.

At NexGen Hearing, we recommend that you have your hearing tested once per year as a precautionary measure, especially if you are frequently in noisy environments. Also, if you find yourself doing any of the following, it could mean you are experiencing hearing loss and should see us for a free hearing test:
  • You start turning up the television or radio louder than normal.
  • You struggle to understand speech and follow conversations.
  • You frequently twist your body or neck to point your ear towards what you’re listening to.
  • You regularly hear a high-pitched ringing noise (tinnitus).
  • You miss phone calls, doorbells or alarms.
If you are experiencing any of these situations, don’t delay or wait for it to improve naturally. Come see us for a free hearing test to determine the state of your hearing.
The three types of hearing loss are:
  • Sensoineural: The inner ear, hearing nerve, or hair cells within the cochlea become damaged. It can be a result of aging, exposure to loud noise, injury, disease, certain medications, or an inherited condition.
  • Conductive: occurs in the outer or middle ear when sound waves become blocked by earwax or a foreign object in the ear canal. The middle ear canal could be impacted with fluid, infection, or a bone abnormality. Lastly, conductive hearing loss can be caused by an injury to the eardrum.
  • Mixed: People can sometimes experience a combination of both sensorineural and conductive hearing loss.
A hearing test is crucial for determining the type of hearing loss you may be experiencing and finding the right hearing care solution to treat your condition. If you suspect you’re experiencing hearing loss, book an appointment for a free hearing test at our clinic to find out for sure!

The act of not wearing a hearing aid in itself will not make your hearing get worse. What can make your hearing get worse is not wearing a hearing aid and needing to increase the volume on things like televisions, radios, and headphones, or needing people you are talking with to talk louder. We recommend you wear your hearing aid as directed by your doctor and audiologist. However, if you are not wearing your hearing device, be sure not to overdo it with turning up the volume.

Here at your local NexGen Hearing Center, we help you every step of the way in deciding if a hearing aid is best for you. We will conduct a free hearing test to determine if you currently have hearing loss. Once the hearing test has been completed, we will help you ascertain how much your hearing loss (if any) is affecting your daily life and/or activities. If you can’t hear as well as you could in the past, several aspects of your life could be impacted. Hearing loss can gradually increase without us even realizing, which lends weight to the idea of consistently having your hearing checked.

Our audiologists are experienced in treating a variety of levels of hearing loss and their effects. Don’t go another day wondering if your hearing could be improved. Let our experts help you improve your hearing to its highest levels.

NexGen Hearing
360-AfterCare

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more about our 360-AfterCare program.

NEXGEN HEARING RESOURCES

Learn More About Hearing Aids and Hearing-Related Issues