• Send your request and our team will contact you to book your preferred time.

  • Hidden
  • Hidden


Burnaby North Audiologist & Hearing Care Services

Hearing loss can make many aspects of our daily life a challenge. Whether it is being unable to clearly hear over the phone, difficulty understanding friends speaking in a crowded room, or being kept up at night from the ringing of tinnitus in your ears, hearing loss can have a strong negative impact on quality of life.

To administer an accurate hearing test and fine-tune the right hearing aid for you, it takes the expertise of a qualified audiologist. Our team at the Burnaby North NexGen Hearing clinic located on Hastings Street is passionate about providing the highest quality hearing aid care to all of our patients. Get in touch with us today to book a free hearing test today, and get back to hearing the fantastic sounds of our city!


Visit Our Hearing Clinic

Burnaby North

3776 Hastings Street

Burnaby, BC V5C 2H5

(604) 569-1162


Mon, Tues, Wed, Thur, Fri: 9:00 AM – 5:00 PM, Sat: Closed, Sun: Closed

Notice: By Appointment Only – COVID-19 Protocols in Place

Burnaby North NexGen Hearing Clinic Storefront


Burnaby North Hearing Clinic

The Burnaby North NexGen Hearing Clinic is a full service and full-time hearing aid and hearing health centre. Every day, we strive to help our clients who might be experiencing tinnitus, muffled hearing or possible hearing loss improve their hearing and quality of life. There are many types of hearing loss including sensorineural, conductive or even a mixture of these conditions. A hearing test at the Burnaby North NexGen Hearing Clinic can determine the nature and degree of your hearing loss. Our audiologist will be with you every step of the way and will discuss your hearing test results while recommending a hearing aid that suits your specific needs. All hearing tests at our hearing clinic are 100% free. Our full selection of hearing aids are backed by a 21 day no-money down trial, and a 90 day money back satisfaction guarantee. NexGen Hearing guarantees the best value and will price match any valid competitor quote or advertised price on the same make and model of hearing instrument. We take pride in building strong relationships and trust in our clients through quality customer service. At the Burnaby North NexGen Hearing Clinic, we are delighted to be a part of this vibrant community in Burnaby, and look forward to meeting you and all of your hearing needs!


Which Hearing Device Is Right for You?

BTE: Behind the Ear

Versatile for almost every level of hearing loss, BTE hearing aids offer superior amplification and directional microphones.
Learn More

CIC: Completely in

CIC hearing aids are small, barely visible when worn and less likely to pick up wind noise.
Learn More

Extended Wear

Revolutionary Lyric hearing aids can be worn 24/7 for months, installed professionally by your NexGen Hearing clinic team.
Learn More

IIC: Invisible in Canal

Comfortable and discreet, IIC hearing aids are virtually unseen when worn and are ideal for mild to medium hearing loss.
Learn More


Custom built hearing aid style suitable for moderate to severe hearing loss, only slightly larger than the CIC design.
Learn More

ITC: In the Canal

ITC hearing aids are custom-molded and popular with many people who have mild to moderate hearing loss.
Learn More

RIC: Receiver in Canal

RIC hearing aids are a two-piece device that has directional microphones, natural sound and manual control features.
Learn More


Meet Your Local Hearing Professional

Katie Daroogheh the Audiologist at the Burnaby North NexGen Hearing Clinic

Katie Daroogheh


Katie earned her Masters of Audiology (M. Aud) from University of Queensland in Brisbane, Australia. She has a passion in helping her patients improve their communication status and quality of life. She takes pride in making close relationships with her patients in order to identify their personal hearing needs and help them rejoice in the world of hearing again.

Michelle Masterson of the Burnaby North Hearing NexGen Hearing Clinic

Michelle Masterson


Michelle joined the North Burnaby clinic in June 2019 after moving from County Longford, Ireland. Prior to her move, Michelle worked on obtaining her bachelor’s degree in Sports Coaching and Development. Her love for sports, combined with a passion for helping others, led her to coach hearing impaired children, an experience she uses at NexGen Hearing.

Enter your email to get our hearing aid guide!

Burnaby North NexGen Hearing

Burnaby North Client Reviews

Google Logo


★★★★★ (29 Reviews)

Jin M

Very professional and pleasant clinic. Highly recommend to others. Appreciate their flexibility and accommodation right before Christmas. Thanks, Katie and her team!


Went here for ear wax removal. Katie was very friendly and did a pain free removal. I would definitely recommend NexGen Hearing.

Kelsea H

Dr. Daroogheh is very thorough and understanding. With her help, I was able to get more insight into my tinnitus and I am so grateful for all the avenues she has suggested in making it manageable. 5.5 stars!

Middle Aged Couple looking at a laptop screen together

Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

Sound waves around ear illustration


Explore Our Hearing Health Services


Free Hearing

Contact your nearest NexGen Hearing
clinic in BC for a free, no-obligation
hearing check.
Learn More

Consultation, Sales
and Fitting

Professional support as you select your
hearing aid and get it custom-fitted.
Learn More
hearing aid graphic

and Repair

We're here to help whenever you need
service, support or upgrades for your hearing aid.
Learn More
tinnitus graphic

Tinnitus Diagnosis
and Support

Assessing and diagnosing
the symptoms of tinnitus and providing
Learn More

Hearing Test

BC employment hearing tests from the
trusted team of professionals
at NexGen Hearing clinics.
Learn More

Want to Learn More
About All Our Services?

View all of our
hearing services

View All Services

Enter your email to get our hearing aid guide!


Frequently Asked Questions

We do perform hearing tests on children at some of our NexGen Hearing clinics. There is an additional charge for this hearing test. The age ranges we are able to test vary from clinic to clinic. To find out where to get your child’s hearing tested, please call us at 1 (877) 606 6671.

Hearing aid prices vary from several hundred dollars up to a few thousand, and it all depends on the technology level in each device. Affordable hearing aids and the more expensive options come with different features and capabilities.

You can think of hearing aids as coming in levels of gold, silver, or bronze. If your listening needs are simple, it just might be that even the most basic hearing aid is enough for you. If your life is more active and you find yourself wanting to hear better in more active and noisy listening environments, then a more sophisticated level of hearing aid features will give you more benefit.

NexGen Hearing also offers financing options to help you with an affordable option to improve your hearing. Learn more about our lease to hear financing and other hearing aid financing options.

You do not need a referral from your family doctor to see an audiologist. If you suspect you are experiencing symptoms of hearing loss, it certainly is a good idea to discuss this with your doctor. However, you don’t need them to refer you to us in order to have your hearing tested.


If you believe your are experiencing hearing loss, don’t wait to see your doctor. Get in touch with us today for a free hearing test.

We do perform cerumen management at a small number of our NexGen Hearing clinics, most clinics prefer to provide this service to existing clients only. If you are a new client call ahead to find out which clinic offers cerumen management please call us at 1 (877) 606 6671.


If you have any history of outer ear pathology or ear infections, we recommend you see your family doctor.

Most people will naturally start to lose their hearing around the age of 65. Certain factors can cause people to being to lose their hearing sooner or later in life, such as:
  • Smoking (studies show that smokers experience more hearing loss than non-smokers)
  • Genetics
  • Medical Conditions
  • Medications
  • Sickness
  • Repeated Exposure to Loud Noises
It is always a good idea to get your hearing tested regularly to make sure your hearing health is in good order, and this is especially the case as you get older and closer to 65 years of age. Contact us today to schedule a free hearing test at our clinic!

NexGen Hearing

Enjoy exclusive access to a range of aftercare services such as maintenance and repairs, consultations and more. Learn more
about our 360-AfterCare program.


Learn More About Hearing Aids and Hearing-Related Issues