Learn About
NexGen Hearing

At NexGen Hearing, we are committed to providing you with an exceptional service and value experience. In fact, we guarantee that you won’t find better service and value anywhere in BC. When you visit one of our clinics, you can expect to be treated by a professional consultant who passionately cares about one thing; helping you experience an improved quality of life through better hearing.
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Our Promise

Unrivaled Service and Value. Guaranteed! We endeavor to meet your every need and to help you to fully understand our products and service options. We guarantee your complete satisfaction and do everything in our power to ensure you are happy with the choices you make or your money is cheerfully refunded. So drop by today and let us create a service and value experience for you!

Our Mission Is Clear

To deliver, with passion, an exceptional client experience that meets their hearing and communication needs, by providing superior products, services, and value with care and integrity.

Try Our Online
Hearing Test

Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.

Sound waves around ear illustration

Service Promise

To serve you best, each of our NexGen Hearing clinics in BC adheres
to the same, highest standards of service. Find out how.
* Charges may apply for diagnostic or employment hearing testing and written reports. Please note that our lead times have been impacted by COVID-19 and repairs may take longer than usual, but we still promise to have your instrument(s) back by the date we have estimated, or the service is free.
NexGen hearing clinic lobby
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Complimentary Clinic Visits,
Service, and Supplies

When you get your hearing aids from NexGen Hearing, things don’t stop with the purchase. We’re here for the long haul, committed to the future of your hearing health.


Backed by a 3-Year
with 3 Years
of Free Batteries

Year all-inclusive manufacturer’s warranty including repairs and 3 year all-inclusive loss and damage insurance.

Years of batteries supplied with hearing aid purchase.

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  • Send your request and our team will contact you to book your preferred time.

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