Earwax Removal Facts
for Your Hearing Health
The premier provider of hearing health in BC, NexGen Hearing
is dedicated to restoring the sounds of your world.
is dedicated to restoring the sounds of your world.
HELPING PEOPLE IN BC WITH HEARING HEALTH
Learn About
NexGen Hearing
At NexGen Hearing, we are committed to providing you with an exceptional service and value experience. In fact, we guarantee that you won’t find better
service and value anywhere in BC. When you visit one of our clinics, you can
expect to be treated by a professional consultant who passionately cares
about one thing; helping you experience an improved quality of life through
better hearing.
Our Promise
Unrivaled Service and Value. Guaranteed! We endeavor to meet your every need and to help you to fully understand our products and service options.
We guarantee your complete satisfaction and do everything in our power to
ensure you are happy with the choices you make or your money is cheerfully
refunded. So drop by today and let us create a service and value experience
for you!
Our Mission Is Clear
To deliver, with passion, an exceptional client experience that meets their hearing and communication needs, by providing superior products, services,
and value with care and integrity.
Try Our Online
Hearing Test
Concerned about your hearing? Try our free no
obligation hearing screening test. This interactive test will
help you determine whether a professional consultation
would benefit you.
Service Promise
Guarantee
To serve you best, each of our NexGen Hearing clinics in BC adheres
to the same, highest standards of service. Find out how.
to the same, highest standards of service. Find out how.
- We offer free* hearing tests.
- We greet you within one minute of your arrival.
- All repairs are returned on time or they’re free*.
- We will start your appointment within 10 minutes of the scheduled time or coffee for you and a friend is on us.
- We Provide free 21-day introductory hearing aid trial before a deposit is required. After 21 days, enjoy an additional 69-day trial or 100% of money refunded (90-day trial).
- Toll-free access for hearing aid services/supplies to support you wherever you are: 1-877-606-6671
* Charges may apply for diagnostic or employment hearing testing and written reports. Please note that our lead times have been impacted by COVID-19 and repairs may take
longer than usual, but we still promise to have your instrument(s) back by the date we
have estimated, or the service is free.
Complimentary Clinic Visits,
Service, and Supplies
When you get your hearing aids from NexGen Hearing, things don’t stop with the purchase. We’re here for the long haul, committed to the future of your hearing health.
- Follow-up evaluations and assessments as needed
- Unlimited cleaning, reprogramming and adjustments
- Communications counseling and advice as needed
- Loaner instruments as available
- Complimentary domes and wax guards for the life of the instrument(s)
- Complimentary batteries during the warranty period of the instrument(s) (typically 3-5 years, depending on hearing aid model).
NEXGEN HEARING PRODUCTS
Backed by a 3-Year
Warranty with 3 Years
of Free Batteries
Year all-inclusive manufacturer’s warranty including repairs and 3 year all-inclusive loss and damage insurance.